Corporate Training Courses for:

CRM

Total 57 course(s) available.

SAP Customer Relationship Management (CRM)


Apcom IT Training
Office Location: Birmingham, Warwick, United Kingdom

The goal is towards SAP Customer Relationshsip Management (CRM) Certification course path. This course will introduce you to a wide range of tasks carried out with the SAP CRM Functional Module. At the end of the course, Delegates would have fully benefited from a complete hands-on experience with an overview of what it entails to be a SAP CRM Consultant. Pre-requisites Eager to take......
 

Customer Relationship Management (CRM)


Lambton College Learning & Training Solutions
Office Location: Sarnia, Ontario, Canada

This course will introduce the different facets of Customer Relationship Management (CRM) and show you how to identify who your customers really are, analyze the key components of CRM, and understand how it integrates within an organization. ...
 

Sage CRM MME Advanced and Systems Admin


Wizard Systems
Office Location: Bristol, England, United Kingdom

Introduction Administration CRM Structure User Administration Adding and Changing Users User Templates Disable Users Deleting Users Teams Creating Teams Assigning users to a Team User access to team CRM Security Management, Profiles and Territories User Configuration Customisation Adding a New Field Placing New Fields on Screens Modifying Screen Layout Advance......
 

Sage CRM MME Introduction



Navigation Finding your way around Sage CRM MME Menus, toolbars, navbars, right-click Basic Lookups Find a person, company and opportunity Combining Search Criteria Wild card search Saving searches Companies The company view in detail Company tabs Adding new companies and contacts and editing Alternate addresses Company teams People The people view in detail A......
 

CRM Customizing


QuickStart Intelligence
Office Location: Irvine, Los Angeles, San Diego, San Fransisco, San Jose, Portland, Seattle, Las Vegas, Sacramento, United States

The participants will gain a greater understanding of both basic data in CRM as well as selected basic CRM functionality and basic customizing. CRM basic data: Account Management Organizational model Product master Customizing settings for each object CRM business transactions Overview of generic functions in business transactions Activity management Customizing for these ob......
 

Microsoft Dynamics CRM 2011 Installation and Deployment



This two-day instructor course covers the installation and configuration of Microsoft Dynamics CRM 2011. The course describes the components used within a Microsoft Dynamics CRM 2011 deployment, installation instructions for the Microsoft Dynamics CRM Server, the E-mail Router, Microsoft Dynamics CRM for Office Outlook, how to configure Claims-based authentication and how to implement an Intern......
 

Microsoft Dynamics CRM 2011 Customization and Configuration



This course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include Security; creation and configuration of entities; design of forms views and charts; auditing and Solutions. The course describes each topic and how each topic relates to the other topics to produce a full configured, effective solution. Aft......
 

Service Management in Microsoft Dynamics CRM 2011



This course introduces Microsoft Dynamics CRM service management functionality and explains how it helps organizations track information about cases, customer complaints or requests, and small projects. You will learn how to use the knowledge base and discusses how organizations can browse, locate, and share information in the repository. It also discusses how to create, manage and use teams an......
 

Extending Microsoft CRM with .NET



This three-day instructor-led course provides students with the knowledge and skills to begin creating implementation specific customizations to Microsoft Business Solutions CRM using the classes and methods described in the Microsoft CRM Software Development Kit (SDK). This course assists a .NET developer use the Microsoft CRM Platform classes and methods to build basic implementation speci......
 

Customer Relationship Management (CRM)


Reed Learning
Office Location: Birmingham, Bristol, Edinburgh, Leeds, Little Compton, London, Manchester, United Kingdom

Customer Relationship Management (CRM) is a business philosophy, not just a technology. Practising CRM helps you stay close to existing customers and win new ones. This course provides an overview of this philosophy and the techniques and systems required to put it into practice....
 

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