Course Title:

Coaching Skills 2017

School/Trainer:

Global Knowledge Malaysia

Petaling Jaya, Selangor, Malaysia

Course format: Classroom
Description:

Coaching has emerged as an essential skill in today&,#146,s business world. Applying a coaching mindset and skills will help you to become more effective and creative as a leader and contributor in your organization. And it will enable the people you coach to do the same.

In this highly participative one-day course, you will learn and practice a four-step coaching process. From starting coaching conversations, ensuring skillful dialogue and exploration of coaching topics, to overcoming resistance, you will learn the process, skills, and techniques to effectively coach to a desired outcome. You will actively engage with a real-work scenario throughout the course, practice each of the steps in the coaching process, and plan to apply your approach back on the job.

Course Objectives

## Understand your coaching capabilities through a coaching assessment

## What coaching is and is not

## Apply and practice the four-step Coaching Process (Initiate, Clarify, Explore, Act) in a real work situation

## Create an environment of mutual respect and trust

## Use questioning techniques to better identify the coaching topic

## Gain commitment from employees on the coaching topic

## Actively listen to solicit information and increase employee comfort

## Engage in non-judgmental questions with employees to open up new possibilities

## Check and challenge your/your employees&,#146, assumptions to overcome barriers and blind spots

## Promote brainstorming to discover alternatives, new frames of reference, and ways forward

## Reframe problems to overcome old frames of reference and limiting beliefs

## Select alternatives for the way forward

## Overcome resistance to new ideas and stretch personal capabilities

...


Elements of this syllabus are subject to change.




Please visit the school's official website or social networks for the latest training price and schedule.


Phone No.: +603 7726 2835

School Address/Venue(s):

S1 2nd Floor Centrepoint,
Lebuh Bandar Utama,
47800 Petaling Jaya, Selangor.

Free Course List: Petaling Jaya

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