Course Title:

Customer Service in Microsoft Dynamics CRM 2013 2017NEW

School/Trainer:

Global Knowledge India Microsoft Training Centers

Bangalore, Chennai, Delhi, Pune, India

Course format: Classroom
Description:

This course focuses on how an organization can nurture customer satisfaction through automation of business processes within Microsoft Dynamics CRM 2013. This course provides an insight into all of the powerful Customer Service and Service Scheduling functionality capabilities within Microsoft Dynamics CRM 2013.



Additionally, this course guides you through the process of working with your customers in Microsoft Dynamics CRM 2013, including: resolution of customer complaints and services issues cost effectively, and provides insight on managing all related correspondence, documents, contacts and conversations. This course demonstrates the rich and relevant view of your customer that provides your team with actionable insights, including the use of knowledge management in a centralized knowledge base. ...


Elements of this syllabus are subject to change. Training programs and their availability may vary by location.




Please visit the school's official website or social networks for the latest training price and schedule.


Phone No.: +91 80 4050 0999

School Address/Venue(s):

Royal Barter, 1st Floor, No 78/1,
Residency Road, Bangalore 560025,
Karnataka,INDIA.


Free Course List: Bangalore, Chennai, Delhi, Pune

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