Course Title:

Customer Service in Microsoft Dynamics CRM 2013 2017NEW

School/Trainer:

Global Knowledge Canada Microsoft Training Centers

Halifax, Mississauga, Montreal, Ottawa, Toronto, Winnipeg, Canada

Course format: Classroom
Description:

This course focuses on how an organization can nurture customer satisfaction through automation of business processes within Microsoft Dynamics CRM 2013. This course provides an insight into all of the powerful Customer Service and Service Scheduling functionality capabilities within Microsoft Dynamics CRM 2013.



Additionally, this course guides you through the process of working with your customers in Microsoft Dynamics CRM 2013, including: resolution of customer complaints and services issues cost effectively, and provides insight on managing all related correspondence, documents, contacts and conversations. This course demonstrates the rich and relevant view of your customer that provides your team with actionable insights, including the use of knowledge management in a centralized knowledge base. ...


Elements of this syllabus are subject to change. Training programs and their availability may vary by location.




Please visit the school's official website or social networks for the latest training price and schedule.


Phone No.: 866-716-6688

School Address/Venue(s):

Global Knowledge
2 Bloor Street EAST,
31st Floor
Toronto, ON M4W 1A8

Free Course List: Halifax, Mississauga, Montreal, Ottawa, Toronto, Winnipeg

Search other schools for Customer Service in Microsoft Dynamics CRM 2013 training programs.



2017NEW Customer Service in Microsoft Dynamics CRM 2013 training course in Aberdeen, Bath, Bristol, Leeds, London, Wokingham

This course focuses on how an organization can nurture customer satisfaction through automation of business processes within Microsoft Dynamics CRM 2013. This course provides an insight into all of the powerful Customer Service and Service Scheduling functionality capabilities within Microsoft Dynamics CRM 2013. Additionally, this course guides you through the process of working with ...



Other courses offered by Global Knowledge Canada Microsoft Training Centers

Notice: The course description on this page was archived statically and not updated from day to day. If you are a school user, please upload your new courses using this form, or you can contact us for data management issues.
 


Tips:
Besides Acquiring latest course information by the search form, Students can also leave their study interests here and let schools callback.



Online/E-Learning:
Customer Service in Microsoft Dynamics CRM 2013
Ask for Training
Add Courses