Service Desk Institute - Manager 2017School/Trainer:Halifax, Mississauga, Montreal, Ottawa, Toronto, Winnipeg, Canada
Please visit the school's official website or social networks for the latest training price and schedule.
Search other schools for Service Desk Institute - Manager training programs.
Being an effective service desk manager requires a broad range of talents, from people-oriented abilities and an awareness of logistics to financial acumen and presentation skills. This course provides a thorough understanding of, and qualification in, service desk management. Defining strategic requirements Plan for the strategic development of the service desk within an organisation...
Other courses offered by Global Knowledge Canada
Notice: The course description on this page was archived statically and not updated from day to day. If you are a school user, please upload your new courses using this form, or you can contact us for data management issues.
Service Desk Institute - Manager