Course Title:

Business Process Analysis 2017

School/Trainer:

Global Knowledge USA

Arlington, Atlanta, Cary, Irving, Morristown, New York City, Santa Clara, Schaumburg, Seattle, United States

Course format: Classroom
Description:

In this course, you&,#146,ll learn to model business processes as they are currently enacted, assess the quality of those business processes, and collaborate with the stakeholders to identify improvements.

The course begins by teaching you the roles and responsibilities of the business analyst and the process for analyzing business systems, including how to determine a business system&,#146,s health. You will learn how to identify business processes that could become more streamlined. Master the process of communicating with stakeholders to understand their process needs as well as their perceptions of the problems. Using seven different modeling techniques, you&,#146,ll explore different facets of the business process, identify the most effective solution to the process, and clearly define the future process state. Once a new process is defined, you&,#146,ll learn how to convey those process changes to others, gain organizational support for making the changes, and plan for a successful change project.

Define the &,quot,Quality of a Business Process
People
Process
Tools
Inputs

Choose a Business Process to Analyze


Understand the Business Analysis Process
Definition of &,quot,Business Process Analysis&,quot,
The Process of Business Process Analysis
Role of the Business Analys

Charter the Process Action Team

Identify the Stakeholders of a Business Process

Choose Information Gathering Techniques

Gather Information
Preparation
Execution
Feedback &, Validation

Document the Process Goal and Metrics
Perform GQM Analysis

Model the Current (As-Is) Process
ETVX Process Model
SIPOC Analysis
Use Case Diagrams
Process Flowcharts
Swim Lane Diagrams < ...


Elements of this syllabus are subject to change. Training programs and their availability may vary by location.




Please visit the school's official website or social networks for the latest training price and schedule.


Phone No.: 866-716-6688

School Address/Venue(s):

Global Knowledge
9000 Regency Parkway,
Suite 400
Cary, NC 27518
USA

Free Course List: Arlington, Atlanta, Cary, Irving, Morristown, New York City, Santa Clara, Schaumburg, Seattle

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