Course Title:

Customer Service Workshop 2017



Sacramento, California, United States

Course format: Classroom

All of us serve customers, whether it&,#146,s an external customer purchasing your product, or an internal customer like your supervisor. Being able to offer excellent customer service is a crucial component to anyone&,#146,s career.

This course will help students learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard. Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing and practical two day workshop.

Elements of this syllabus are subject to change.

Please visit the school's official website or social networks for the latest training price and schedule.

Phone No.: 800-877-1707

School Address/Venue(s):

2554 Millcreek Drive
Sacramento CA 95833

Free Course List: Sacramento

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