Accommodation Training Courses and Workshops

Schools providing training courses, certificates, diplomas or degree programs of Accommodation




Total 61 training courses and degree programs available around the world.

Accommodation Services (Certificate)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Doncaster College
Training Center(s)/Venue(s): Doncaster, United Kingdom
  V

​The level 1 NVQ in accommodation services is designed for anyone new to a role in hospitality with a specific interest in working in accommodation services.

Course structure

You complete 2 mandatory units:
•Maintenance of a safe, hygienic and secure working environment
•Working effectively as part of a hospitality team

You also choose optional units (usually 3-5) from:
•Clean windows from the inside
•Collect and deliver items for customers and staff
•Collect linen and make beds
•Help to clean and maintain furnished areas
•Prepare, service and clear meeting and conference rooms
•Process information for reception function
•Receive, move and store customer and organisation property
•Service bathrooms and toilets
•Service public areas at front of house
•Maintain customer care
•Solve business problems
•Communicate in a business environment
•Make and receive telephone calls
•Assist in handling mail
•Use a filing system
•Maintain and deal with payments
... [Read More]

NON-PROFIT ACCOMMODATION, SAFETY & SECURITY

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: DePaul University
Training Center(s)/Venue(s): Chicago, United States
  V

This course is designed to introduce the major components of lodging management in non-profit operations such as at homeless shelters, battered women and children shelters, disaster relief agencies, missions, etc., and to differentiate those components from for-profit lodging organizations. Safety and security concerns of patrons, employees and volunteers in non-profit settings are also explored. The course focuses on management procedures, service styles, and safety in non-profit lodging operations.

Front Office, Rooms, and Housekeeping Management

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Dallas Baptist University
Training Center(s)/Venue(s): Dallas, United States
  V

This course focuses on front office, rooms, and housekeeping management in the hospitality and hotel industry. Students will develop an understanding of the effective and efficient operation of a rooms department of a typical full-service or selective-service lodging facility, including management responsibilities and operational techniques. Emphases will include maximization of room sales for financial bottom-line, room, and housekeeping upkeep and presentation, front office scheduling, and personnel training and development.

Accommodations

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Vancouver Community College
Training Center(s)/Venue(s): Vancouver, Canada
  V

The procedures used in hotel front office operations are explored in this course. Students develop basic competency in the areas of front desk design and location, check-in/check-out procedures, reservation systems, cash and credit, form design, equipment, and materials. The people side of front office procedures is also examined, with emphasis on guest services, rooms salesmanship, and the handling of customer complaints. Topics include travel patterns affecting the lodging industry, functions of the various departments within a lodging operation, current trends of guest services, service philosophy and psychology, principles of front desk management and operational procedures.

Accommodations

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Selkirk College
Training Center(s)/Venue(s): Castlegar, Nelson, Trail, Canada
  V

This course introduces the learner to the principles of managing the accommodation facility of a hotel or resort. The guest cycle, beginning with the reservation request through to final accounting documentation is covered. Other topics include types of lodging, current trends in guest services, competitive tactics, condominium and timeshare operations, security and safety issues and contingency plans for emergency situations.

Accommodation

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: North Island College
Training Center(s)/Venue(s): Campbell River, Courtenay, Port Alberni, Port Hardy, Ucluelet, Canada
  V

In this course we explore the challenges of successfully accommodating our guests in a complex and changing set of tourism environments with ever increasing guest expectations of quality and comfort. Using hotel operations as a foundation we explore the needs of accommodating guests in various other contexts including resorts, cruise ships, B&,B&,#146,s, campgrounds, overnight tours and base camps. Using the &,quot,Guest Cycle&,quot, as our framework we then review the needs of the guest and their relationship with the accommodation provider before, during and after their stay. This includes the reservations process, check-in, interactions during the stay, accounting and billing, check-out and follow-up. As part of the course students are introduced to one or more scheduling/ rooming systems (Property Management Systems, PMS) used to assist in scheduling guest activities, rooming the guest, billing and guest history.

Accommodations Management

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Douglas College
Training Center(s)/Venue(s): Coquitlam, New Westminster, Canada
  V

This course examines the management challenges inherent in hotel/resort operations especially as they relate to the housekeeping, maintenance, and security operations, and to the group tour and conventions department. Topics will include: functions and interrelationships of the various departments within a hotel/resort operation, managing service quality, facilities management, and human resource deployment issues specific to hotel operations. The planning and execution of conventions and meetings will be approached from operational and marketing perspectives with emphasis on the management and skills required for successful group business management.

Accommodations Operations

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: St. Clair College
Training Center(s)/Venue(s): Windsor, Canada
  V

This course examines the functions of the hotels “front of the house? which is made up of the front office, the front desk, and the guest services department and its employees. By the end of the course, students will be able to connect how the accounting or service tasks performed within these departments apply to and impact operational goals, guest satisfaction, and the stages of the 24-hour guest cycle.

Rooms Division Management

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Georgian College
Training Center(s)/Venue(s): Barrie, Canada

This course provides the student with basic knowledge and skills required for Rooms Division Management. Planning, evaluating, scheduling, statistical analysis, night auditing, and yield management will be studied.

Certificate III in Hospitality

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: Open Universities Australia
Training Center(s)/Venue(s): Melbourne, Australia
  V

This qualification provides the skills and knowledge for an individual to be competent in skilled operations with the need to apply discretion and judgement. Work would be undertaken in various hospitality settings, such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. Individuals may have some responsibility for others and provide technical advice and support to a team.

Study Materials

All study materials, exercises, assessments and other requirements associated with this course will be available through the online course page.
Assessment

Specifications for all assessments are supplied online. Assessments may take the form assignments, reports or videos uploaded to the course web site, as well as forums and scheduled chat sessions. It may also include multiple choice, true/false, short answer style questions. It should be noted that a validation process will be used to ensure any video images required by an assessment are those of the student enrolled.

CERTIFICATE III IN HOSPITALITY

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Kimberley Training Institute
Training Center(s)/Venue(s): Broome, Derby, Fitzroy Crossing, Kununurra, Halls Creek, Wyndham, Australia
  V

This qualification provides the skills and knowledge for an individual to be competent in skilled operations with the need to apply discretion and judgement. Work would be undertaken in various hospitality settings, such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. Individuals may have some responsibility for others and provide technical advice and support to a team. The qualification is suitable for an Australian apprenticeship pathway.
- Career Opportunities
Successful completion of this qualification provides you with the opportunity to become a front desk receptionist, food and beverage attendant, bar/bottle shop attendant, barista, housekeeper, gaming attendant, or wine waiter.

Automated Car Rental and Hotel Accommodations

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: TravelCampus
Training Center(s)/Venue(s): Sandy, United States
  V

You will learn to research, select and book car rentals and hotel rooms using RTS©, a hands on Computer Reservation System (CRS) simulation available for Sabre® or Apollo© in conjunction with the online tutorial. Each lesson combines selections from proven Sabre® or Apollo© texts with helpful hints and instruction to most effectively use the realistic simulator, RTS© Sabre® or RTS© Apollo©. You will learn and practice the basic functions of Sabre® or Apollo© as used by travel professionals booking car and hotel arrangements. Exercises and drills will improve your proficiency and speed. You will master the skills necessary to make, maintain, change, and cancel automated car and hotel reservations. Available in U.S. or Canadian versions. Note: Each course requires a new software download. RTS© is only Windows compatible but may be utilized on a Mac using Virtual PC.

Bed & Breakfast Operations

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Chemeketa Community College
Training Center(s)/Venue(s): Salem, United States

Explores the bed and breakfast and innkeeping industry. Discusses purchasing, owning and operating a successful inn. Includes design, financing, operations, food service and sanitation, marketing and governmental regulations.

Rooms Division Operations

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Brigham Young University - Hawaii
Training Center(s)/Venue(s): Honolulu, United States

Organizational structure and front office positions. Reservation, registration and rooming process; management, financial, and policy control procedures; simulated training using computers. Also organization, staffing, functions of housekeeping departments.

Rooms Division Management Workshop (Certificate)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Vancouver Premier College of Hotel Management
Training Center(s)/Venue(s): Vancouver, Canada
  V

Consider our Rooms Division Management Certificate. Students specializing in the Rooms Division are trained for a career in the accommodation sector of hospitality. Graduates may work in hotels, inns, resorts, spas, clubs or the cruise ship industry. Typical career paths include front desk agent or manager, guest service attendant, concierge, housekeeping room attendant or manager, cruise ship purser, security guard, general manager, and hotel or bed & breakfast owner/operator.

Certification at Completion:
1.Certificate of Specialization in Rooms Division Management from Vancouver Premier College of Hotel Management
2.Certificate of Specialization in Rooms Division Management from American Hotel & Lodging Association (AH&LA)
3.Five (5) Course Certificates from AH&LA
4.Five (5) Workshop Certificates ◦Foodsafe Level I
◦Serving It Right
◦WorldHost Fundamentals
◦WorldHost Service Across Cultures
◦WorldHost Customers with Disabilities

Accommodation Operations

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Institute of Hotel Management, Catering Technology and Applied Nutrition, Guwahati
Training Center(s)/Venue(s): Guwahati, India

Please click on the training course title to find contact information and links to Institute of Hotel Management, Catering Technology and Applied Nutrition, Guwahati's website.

Accommodation Operations

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Institute of Hotel Management, Catering Technology & Applied Nutrition
Training Center(s)/Venue(s): Bardez, India

Course descriptions about Accommodation Operations is available on request. Please contact Institute of Hotel Management, Catering Technology & Applied Nutrition by submitting the training request form.

Accommodation

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Canadian Tourism College
Training Center(s)/Venue(s): Surrey, Vancouver, Canada

Students learn to define accommodation terminology, identify and describe different types of accommodation, and calculate accommodation costs.

Rooms and Facilities Management

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Pittsburgh Technical Institute
Training Center(s)/Venue(s): Pittsburgh, United States

Want to learn Rooms and Facilities Management? Pittsburgh Technical Institute has such training program available, or provided Rooms and Facilities Management training courses in the past. It may also provide you a customized or flexible training solution according to your specific requirement. Please click on the training course title to find the contact information and discuss your study plan with Pittsburgh Technical Institute's representative directly.

Room Division Management

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Monroe College
Training Center(s)/Venue(s): Bronx, New Rochelle, United States

This course entails a systematic study of hotel room division systems detailing the flow of business, reservations, rooming, guest relations, housekeeping and security. Each department must perform in synchronization in order to provide the guest with a seamless stay. An emphasis will be placed upon multi-departmental management skills, especially communication and follow-through.

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