CRS Training Courses and Workshops

Schools providing training courses, certificates, diplomas or degree programs of CRS




Total 45 training courses and degree programs available around the world.

CRS Sabre or Apollo

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: TravelCampus
Training Center(s)/Venue(s): Sandy, United States
  V

You will learn to find the lowest applicable fare for your client as you utilize the Computer Reservation System (CRS) Sabre® or Apollo© to display fares between city pairs. The Sabre® or Apollo© pricing systems will calculate the total fare, including fees and taxes for the simplest and most complex domestic air itineraries. You will be using RTS©, a hands on Computer Reservation System (CRS) simulation of Sabre® or Apollo© in conjunction with the online tutorial. Each lesson combines selections from proven Sabre® or Apollo© texts with helpful hints and instruction to most effectively use the realistic simulator, RTS© Sabre® or RTS© Apollo©. You will learn and practice the basic functions of Sabre® or Apollo© as used by travel professionals pricing air travel. Exercises and drills will improve your proficiency and speed. You will master the skills necessary to quote fares and price automated travel reservations. Available in U.S. or Canadian versions. Note: Each course requires a new software download. RTS© is only Windows compatible but may be utilized on a Mac using Virt... [Read More]

Computer Reservation Systems (CRS)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Chemeketa Community College
Training Center(s)/Venue(s): Salem, United States

Focuses on the current methods that tourists and travel providers use to connect to, purchase, and/or sell travel related products and services. Explores travel information systems, rate negotiation, and distribution of services

CRS : Abacus, Amadeus, Galileo, Sabre or Worldspan (Diploma)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Institute of Hotel, Cargo and Tourism Management
Training Center(s)/Venue(s): Mumbai, India
  V

AIS, access type indicators, additional hotel entries, addresses, basic
flight availability, booking a car at a passenger’s destination, booking a hotel
at a passenger’s destination, building a complete PNR and ending transaction,
canceling seating elements, car terms, changing and deleting PNR data,
changing segment status, displaying the subfields of a PNR, encoding and
decoding cities, airports and airlines, entering fare elements, fare displays,
fare notes, flight sell, follow-up availability entries, frequent-flyer element,
general remarks, HELP system, hotel segment modification, introduction to
classes of service and basic restrictions, introduction to the PNR, itinerary
pricing, miscellaneous Amadeus functions, name element, OSI elements,
PNR management, PNR queues, practice building complete PNRs, rebooking
itinerary segments, received-from element, retrieving a PNR from a similar name
list, retrieving a PNR from the Amadeus database, return availability, SSR elements,
seat maps, seat requests and wishes... [Read More]

CRS & GDS

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Institute of Hotel, Cargo and Tourism Management
Training Center(s)/Venue(s): Mumbai, India
  V

IASINC which stands for Vocational Instruction And Software Incorporated has been in the field of Global Distribution System (GDS) and CRS since the past 20 years. In fact, it is the most experienced CRS training vendor in the world today and is closely associated with IATA and UFTAA in jointly developing an IATA/UFTAA/VIASINC Global Distribution System in Fares & Ticketing. VIASINC’s GDS emulators are often compared to "live" GDS due to their superior emulators, accuracy and depth of entries offered.

Today, most travel agents are linked with Airlines and other suppliers of services such as Hotels, Car Rentals, etc. with the help of GDS and knowledge of GDS is extremely essential in the Travel and Tourism Industry.In India, VIASINC training programmes are brought to you by IHCTM - India’s FIRST & ONLY VIASINC TRAINING CENTRE to offer GDS packages. The training is 100% Hands-On and the packages offered are:

Covering advanced techniques in scripting and overall CRS functionality

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Fast Lane Consulting and Education Services, Inc.
Training Center(s)/Venue(s): Austin, Boston, Chicago, Dallas, Houston, Los Angeles, Miami, Philadelphia, San Diego, San Francisco, United States
  V

Building on the knowledge base and scripting experience learned in CRSD / UCCXD classes, this course covers advanced techniques in scripting and overall CRS functionality. During this four day class students implement such things as extending the functionality of UCCX using many of the tools that are already available in the premium version of the product. Expect to spend time exploring the Agent Desktop Interface and the Desktop Administrator to invoke behaviors that involve Third Party applications and web based apps like: Web Callback Option and Leave a Message in Queue. There will be a major focus on Scripting and Subsystem management.
Course Outline

Course Outline
Session management Review
Build Common Utilities (Lecture / Lab)
Basic ACD Routing
Common / Good Practices
Database Setup / Steps
More ACD Routing
Advanced ACD Routing
Advanced ACD Callback Options
Advanced Database Configuration
Agent Desktop Configuration

Covering advanced techniques in scripting and overall CRS functionality

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Fast Lane (Canada)
Training Center(s)/Venue(s): Calgary, Edmonton, Halifax, Montreal, Ottawa, Toronto, Vancouver, Canada
  V

Building on the knowledge base and scripting experience learned in CRSD / UCCXD classes, this course covers advanced techniques in scripting and overall CRS functionality. During this four day class students implement such things as extending the functionality of UCCX using many of the tools that are already available in the premium version of the product. Expect to spend time exploring the Agent Desktop Interface and the Desktop Administrator to invoke behaviors that involve Third Party applications and web based apps like: Web Callback Option and Leave a Message in Queue. There will be a major focus on Scripting and Subsystem management.
Course Outline

Course Outline
Session management Review
Build Common Utilities (Lecture / Lab)
Basic ACD Routing
Common / Good Practices
Database Setup / Steps
More ACD Routing
Advanced ACD Routing
Advanced ACD Callback Options
Advanced Database Configuration
Agent Desktop Configuration

Covering advanced techniques in scripting and overall CRS functionality

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Fast Lane (Indonesia)
Training Center(s)/Venue(s): Jakarta, Indonesia
  V

Building on the knowledge base and scripting experience learned in CRSD / UCCXD classes, this course covers advanced techniques in scripting and overall CRS functionality. During this four day class students implement such things as extending the functionality of UCCX using many of the tools that are already available in the premium version of the product. Expect to spend time exploring the Agent Desktop Interface and the Desktop Administrator to invoke behaviors that involve Third Party applications and web based apps like: Web Callback Option and Leave a Message in Queue. There will be a major focus on Scripting and Subsystem management.
Course Outline

Course Outline
Session management Review
Build Common Utilities (Lecture / Lab)
Basic ACD Routing
Common / Good Practices
Database Setup / Steps
More ACD Routing
Advanced ACD Routing
Advanced ACD Callback Options
Advanced Database Configuration
Agent Desktop Configuration

Covering advanced techniques in scripting and overall CRS functionality

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Fast Lane (Malaysia)
Training Center(s)/Venue(s): Kuala Lumpur, Malaysia
  V

Building on the knowledge base and scripting experience learned in CRSD / UCCXD classes, this course covers advanced techniques in scripting and overall CRS functionality. During this four day class students implement such things as extending the functionality of UCCX using many of the tools that are already available in the premium version of the product. Expect to spend time exploring the Agent Desktop Interface and the Desktop Administrator to invoke behaviors that involve Third Party applications and web based apps like: Web Callback Option and Leave a Message in Queue. There will be a major focus on Scripting and Subsystem management.
Course Outline

Course Outline
Session management Review
Build Common Utilities (Lecture / Lab)
Basic ACD Routing
Common / Good Practices
Database Setup / Steps
More ACD Routing
Advanced ACD Routing
Advanced ACD Callback Options
Advanced Database Configuration
Agent Desktop Configuration

Covering advanced techniques in scripting and overall CRS functionality

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: iT Learning Solution
Training Center(s)/Venue(s): Adelaide, Brisbane, Darwin. Melbourne, Perth, Australia
  V

Building on the knowledge base and scripting experience learned in CRSD / UCCXD classes, this course covers advanced techniques in scripting and overall CRS functionality. During this four day class students implement such things as extending the functionality of UCCX using many of the tools that are already available in the premium version of the product. Expect to spend time exploring the Agent Desktop Interface and the Desktop Administrator to invoke behaviors that involve Third Party applications and web based apps like: Web Callback Option and Leave a Message in Queue. There will be a major focus on Scripting and Subsystem management.
Course Outline

Course Outline
Session management Review
Build Common Utilities (Lecture / Lab)
Basic ACD Routing
Common / Good Practices
Database Setup / Steps
More ACD Routing
Advanced ACD Routing
Advanced ACD Callback Options
Advanced Database Configuration
Agent Desktop Configuration

Covering advanced techniques in scripting and overall CRS functionality

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: iT Learning Solution Pte Ltd
Training Center(s)/Venue(s): Singapore, Singapore
  V

Building on the knowledge base and scripting experience learned in CRSD / UCCXD classes, this course covers advanced techniques in scripting and overall CRS functionality. During this four day class students implement such things as extending the functionality of UCCX using many of the tools that are already available in the premium version of the product. Expect to spend time exploring the Agent Desktop Interface and the Desktop Administrator to invoke behaviors that involve Third Party applications and web based apps like: Web Callback Option and Leave a Message in Queue. There will be a major focus on Scripting and Subsystem management.
Course Outline

Course Outline
Session management Review
Build Common Utilities (Lecture / Lab)
Basic ACD Routing
Common / Good Practices
Database Setup / Steps
More ACD Routing
Advanced ACD Routing
Advanced ACD Callback Options
Advanced Database Configuration
Agent Desktop Configuration

CRS

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: International Business College
Training Center(s)/Venue(s): Indianapolis, United States
  V

This course provides an understanding of the computerization of the industry with emphasis on microcomputer skills. Students learn the concepts and skills required to create and modify Passenger Name Records (PNR), provide fares, interpret and modify availability, sell air space, modify and price itineraries, issue tickets, utilize client profiles, and issue seat assignments. Students also learn to access hospitality, travel, and tourism resources on the Internet.

CRS

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Indian Institute of Tourism and Travel Management
Training Center(s)/Venue(s): Gwalior, Bhubaneswar, New Delhi, Nellore, India

Computerised reservation system

CRS

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Pima Community College
Training Center(s)/Venue(s): Tucson, United States

Basic software training. Includes screen management, passenger name record (PNR), Sabre’s FOX, PNR modifications, faring/pricing the completed PNR, booking and pricing hotels and rental cars.

Airline Computer Reservation (CRS)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Akbar Academy
Training Center(s)/Venue(s): Calicut, Chennai, Kodungallur, Kottayam, Manjeri, Palakkad, Mumbai, Tirur, Trivandrum, India
  V

Travel Agents use Computer Reservations system (CRS) to link their Travel Agency to the Airlines. Use of Computerized Reservations Systems has added to the efficiency and reliability of Travel Agents. All information about destinations and flight timings, availability and fares are available at the tip of your fingers when you use the CRS system. You can make a booking for your passenger and also issue ticket using the CRS system. CRS system also helps in making hotel and car bookings for the passenger.

Certificate in Galileo CRS

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Trade Wings Institute of Management, Deccan, Pune
Training Center(s)/Venue(s): Pune, India

Get knowledge about
?Online AIR booking
?Online CAR booking
?Online HOTEL booking

CRS / GDS : Introduction to Amadeus (Certificate)

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: AA Appointments Australia
Training Center(s)/Venue(s): Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth, Sydney, Australia
  V

This course covers the fundamental basics of operating the Amadeus system. It is an ideal way of finding your way around the system and is a must for anyone looking to progress to Airline Reservations.

AIS, access type indicators, additional hotel entries, addresses, basic flight availability, booking a car at a passengers destination, booking a hotel at a passengers destination, building a complete PNR and ending transaction, cancelling seating elements, car terms, changing and deleting PNR data, changing segment status, displaying the sub fields of a PNR, encoding and decoding cities, airlines and airports, entering fate elements, fare displays, fare notes, flight sell, follow up availability entries, frequent flyer element, general remarks, HELP system, hotel segment modification, introduction to classes of service and basic restrictions, introduction to the PNR, itinerary pricing, miscellaneous Amadeus function, name element, OSI elements, PNR management, PNR queues, practice building complete PNRs, rebooking itinerary segments, received-from element, retrieving ... [Read More]

CRS / GDS : Amadeus Airline Reservations (Certificate)

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: AA Appointments Australia
Training Center(s)/Venue(s): Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth, Sydney, Australia
  V

Covering most of the basic subjects and fields that you would need to know in order to make automated flight reservations.

The lessons allow for practice, and involve calendar, calculator, clock and currency converter.

Agent work areas, AIS basic and advanced PNR elements, basic flight availability, basic timetables, basic/miscellaneous PNR retrieval entries, book/cancel/rebook segments, calculator functions, calendar functions, cancel/change PNR elements/seating elements, clock functions, currency conversion, encode/decode aircraft equipment /airlines / cities/countries and airports, flight details, help system, seat maps/request/wishes.

Structure: 21 lessons, 21 drills. 6 exercises, 6 quizzes, 1 final exam

Completion Time: 30 hours

CRS / GDS : Amadeus Fares and Ticketing (Certificate)

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: AA Appointments Australia
Training Center(s)/Venue(s): Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth, Sydney, Australia
  V

Includes “best buy?pricing, electronic ticketing, fare rules and printing tickets.

“Best buy?pricing, with automatic rebook, change/delete fare elements, fare displays, commission element, create/delete TST, electronic ticketing, fare displays, fare endorsement, fare notes, fare routing information, fare rules, form of payment, itinerary pricing, pricing specific passenger types/passengers/segments, print tickets from queue

Structure: 11 lessons, 11 drills, 3 exercises, 3 quizzes, 1 final exam

Completion Time: 20 hours

CRS / GDS : Amadeus Car Reservations (Certificate)

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: AA Appointments Australia
Training Center(s)/Venue(s): Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth, Sydney, Australia
  V

All segments and sections that you need to quote and book a car on the system.

Availability single company, multi company, availability options, book direct, book from a location list, from availability, from a PNR, with options, cancel a car segment, segment amendments, segment fields, car terms from a PNR, from availability, encode/decode car company name/codes, location lists multi company, single company, rules and vehicle type codes.

Structure: 8 lessons, 3 exercises, 3 quizzes, 1 final exam

Completion Time: 20 hours

CRS / GDS : Amadeus Hotel Reservations (Certificate)

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: AA Appointments Australia
Training Center(s)/Venue(s): Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth, Sydney, Australia
  V

The full structure for quoting, booking and detailing a hotel on the system.

Access plus hotels. Availability direct, from a location list, from a PNR, from multi-property availability, book direct, from a location list, with options, display options, encode/decode hotel company names/codes, hotel features, help pages, hotel segments assign, changing, deleting, location lists and pricing displays.

Structure: 9 lessons, 3 exercises, 3 quizzes, 1 final exam

Completion Time: 20 hours

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Find CRS training courses, certificates, diplomas and degrees in Countries:



Australia - Canada - India - Indonesia - Ireland - Malaysia - Pakistan - Philippines - Singapore - South Africa - United Arab Emirates - United Kingdom - United States



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