Internal Consulting Training Courses and Workshops

Schools providing training courses, certificates, diplomas or degree programs of Internal Consulting

Total 24 training courses and degree programs available around the world.

Consulting Tools and Techniques

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Roosevelt University
Training Center(s)/Venue(s): Chicago, United States

Specific skills and competencies needed to serve as an internal or external consultant. Includes interpersonal and communication skills developing a proposal for a consulting project and positioning oneself as a consultant.

Organization Consultation Skills

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: Ottawa University
Training Center(s)/Venue(s): Brookfield, Chandler, Jeffersonville, Kansas City, Louisville, Milwaukee, Ottawa, Phoenix, United States

Emphasis on the consulting process in organizations including the role and skills of a consultant, internal versus external consulting, contracting for services, resistance to change, diagnosis, data collection and interventions to improve organizational performance. Apply consulting skills to case simulation.


Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: The University of Texas at Arlington
Training Center(s)/Venue(s): Arlington, United States

Explores internal and external consulting to business organizations. Emphasis on the management of the change process through the stages of data gathering, diagnosis, analysis, and recommendation.

Consultation and Facilitation Skills

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Alliant International University
Training Center(s)/Venue(s): San Diego, United States

An advanced seminar on specific issues in consultation practice, including identifying and presenting one’s niche of expertise, contract negotiation, agenda setting, project management, evaluation and termination. Also includes basic tools and techniques for basic facilitation of meetings, group/team formation, conflict resolution, and collective decision making.

Performance Consulting

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: University of Denver
Training Center(s)/Venue(s): Denver, United States

Students in this course develop the competencies necessary to become a skilled internal consultant. Human Resources professionals, training professionals, and any student interested in organizational consultation can profit from this course. Topics include the role of the performance consultant, the performance consulting process, forming a data collection strategy for needs assessment, contracting, and client intervention. Students also learn how to plan for an initial project meeting and differentiate between business, performance, learning, and work environment needs. This course also helps students establish a framework for leadership coaching to help leaders develop clarity and effectively communicate a vision for moving into a desired future. The principles of coaching are explored from the vantage point of leadership and communication theories including transformational leadership, conflict management, and the use of effective dialogue to coordinate and manage meaning.

Consulting and HR Applications

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: University of Denver
Training Center(s)/Venue(s): Denver, United States

HR professionals must be able to turn strategy into action to benefit the organization. This course includes models, tools, and concepts to effectively build relationships with key stakeholders, identify, analyze and diagnose organizational issues, develop and implement value-added solutions, effectively manage the change process, and measure/monitor outcomes. Students apply a consulting model approach in all HR functions.

Performance Based Consulting Skills

Course Format: On-Site / In-House / Private Tutoring
School/Trainer: Learning Technologies, Inc.
Training Center(s)/Venue(s): Chapel Hill, Charlotte, Concord, Durham, Franklinton, Greensboro, Raleigh, United States

In order to be effective with your clients, both internal and external, you need to be able to help them get to the root causes of their problems and not just address observable symptoms. Explore ways to keep your clients focused on the big picture, and techniques for managing their changing deliverables. Consultants learn to meet the specific needs of their clients as well as to manage the overall relationship.

Participants will work to:

�Understand The Client And Their Business
Doing your homework and establishing a relationship is a critical but often overlooked first step.

�Evaluate The Current Situation Versus The Ideal
Use both needs assessments and cause analysis to look beyond superficial problems.

�Perform A Gap Analysis
Are there any performance gaps? What could help them close the gap? Use proven techniques to make sure you’ve covered all the bases.

�Derive And Test Possible Solutions
Review various alternatives. Use the PDSA model (Plan/Do/Study/Act) to design implementation pl... [Read More]

Internal Consulting Skills for IT Professionals

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: CTE Solutions Inc.
Training Center(s)/Venue(s): Calgary, Edmonton, Halifax, Montreal, Ottawa, Saskatoon, Toronto, Vancouver, Victoria, Winnipeg, Canada

Upon completion of this course, participants will be able to

•describe the role and responsibilities of the internal consultant
•describe the relationship of the internal consulting process to other organizational and IT processes e.g. System Development Lifecycle, Project Management methodology etc.
•describe the personal effectiveness shills and behaviours essential to success as an internal consultant,
•plan an effective internal consulting engagement,
•prepare and document the stages of the internal consulting engagement,
•avoid common internal consulting pitfalls.

Course Content

Key learning components of this course include:

•The role of internal consulting in information technology �how the role of the IT professional has evolved and become an essential part of the business
•Developing an internal consulting plan �establishing the terms and scope of an internal consulting assignment which includes
•documenting client expectations,
•preparing a written proposal,
•establishing a... [Read More]

Internal Consulting Skills for HR Professionals

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: eCornell
Training Center(s)/Venue(s): Ithaca, United States

The role of the HR professional is being transformed from that of the guardians or enforcer of an organization’s policies and procedures into that of a strategic business partner. As demands on and expectations of HR professionals change, they must continually develop new skills to add value to the organization. Essential skills of the HR Professional as Business Partner are consulting skills. As an internal consultant, HR professionals act as a proactive advisor providing critical input into the strategic initiatives of the organization and become increasingly involved in the implementation of strategies. As HR professionals take on these additional responsibilities, our role changes and we are able to have a greater impact on the organization.

Organisational Diagnosis and Consulting

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Lancaster University Management School
Training Center(s)/Venue(s): Lancaster, United Kingdom

This module gives you practical experience of working as a consultant and is highly relevant both to subsequent dissertations and to future employment in HR or organisational development. It looks at the nature of consulting and the role of internal and external consultants �both from a theoretical and a practical standpoint. It considers the research skills required for consultancy work and examines various ways of managing projects and organisational interventions. Working in small teams you then undertake a live consultancy for a client organisation, analysing the issues in the client’s brief and advising them on an appropriate course of action.

Consulting and Conflict Resolution

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Tepper School of Business at Carnegie Mellon University
Training Center(s)/Venue(s): Pittsburgh, United States

Consulting and Conflict Resolution offers you a systematic methodology for improving your interpersonal communications skills as well as your effectiveness as a consultant, mediator, and business leader. In the course students learn how to employ the strategies that experts use to handle difficult people, to circumvent the dirty tricks that hard bargainers play, and to get their business recommendations and advice implemented. Students role-play consultants, clients, CEO’s, investors, etc. in real business cases and receive extensive feedback on their performance. Students also have the opportunity to negotiate with a high-level labor negotiator and to consult with experienced management consultants playing the roles of some of their most difficult clients.

Internal Consulting and Customer Service Workshop (Certificate)

Course Format: On-Site / In-House / Private Tutoring
School/Trainer: Eogogics Inc
Training Center(s)/Venue(s): Vienna, United States

Full description at:

Communication in a Consulting Role
Recognizing the primary inhibitor to successful communication and influence
Exploring typical barriers to communication
Dissecting and overcoming barriers
Consulting and Customer Service as a Five-Step Process
Exploring the role of internal or external consultant
Five points to the consulting star
Developing positive ongoing client relationships and long lasting rapport
Customer service as 90% relationship and 10% product
Setting Goals and Understanding Implied Consulting Contracts
Setting mutual goals
Changing “requirements�and “features�to business issues, e.g., financial constraints, user needs, skill level and misperceptions
Recognizing differences in communicating and decision-making styles that can be misperceived as conflicting goals
Turning negative situations into positive ones through reflecting, interpreting non-verbal communications, and asking leading questions
Problem Solving and Diagnosis
Dealing wi... [Read More]

Internal Consulting Skills for HR Professionals

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: Cornell University School of Industrial and Labor Relations
Training Center(s)/Venue(s): Albany, Buffalo, Ithaca, Rochester, New York City, United States

Provide critical input into your organization’s strategic initiatives. Cultivate internal consulting skills and become involved in implementing strategies.

Relational Consulting

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Ashridge Business School
Training Center(s)/Venue(s): Berkhamsted, United Kingdom

Relational Consulting - Skills and Strategies is a modular programme offering applied, practical insights into approaches to consulting, informed by leading-edge theory and practice.

Strategies for Effective Leadership and Consultation

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: Grand Canyon University
Training Center(s)/Venue(s): Phoenix, United States

This course examines methods for achieving personal, group, and organizational goals through effective consulting and management strategies. Topics include trait, behavior, contingency, and contemporary theories of leadership; gender, cultural, and emotional issues in leadership; critical incidents, including stress, burnout, workplace violence, and work-family conflict; strategic planning; and group dynamics.

Management Consulting

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Harvard Extension School
Training Center(s)/Venue(s): Boston, United States

This course is designed for people interested in understanding the consulting process and the tools and techniques that can be used to help organizations improve performance and become more effective. Through a variety of readings, written assignments, case discussions, exercises, and role plays, students learn the fundamentals of consulting practice, including diagnosing situations, planning and executing assignments, client management, business development, common mistakes, and ethical issues in consulting, as well as a variety of diagnostic and problem-solving methodologies.

Internal Consulting Skills

Course Format: On-Site / In-House / Private Tutoring
School/Trainer: Preferred Training Networks
Training Center(s)/Venue(s): Melbourne, Australia

Key learning outcomes
•Develop a more effective consulting role
•Understand the Consulting Process
•Identify your REAL client
•Unearth the root cause of the problem
•Analyse organisational situations
•Understand how to build commitment
•Contract clearly, and assertively with your clients
•Build in metrics of success
•Build a culture of open and honest conversation
•Break down communication silos
•Extend your ‘kit bag�of proven change interventions, techniques and processes for bringing about organisational change
•Have a proven methodology to deal with difficult people and/or situations
•Actively listen �What?
•Maximise opportunities of success
•Build personal bridges with the other party unrelated to the negotiation

Would you like to attend this program?
•For maximum effectiveness, this program is best conducted as an in-house program.
•Ideal group size: 4 �12 participants.

Internal Consulting Skills

Course Format: On-Site / In-House / Private Tutoring
School/Trainer: Beacon Training Services
Training Center(s)/Venue(s): Dallas, United States

What skills do you need, to be a successful internal consultant? What skills do you have already which could be developed further? This course gives you the opportunity to review your existing abilities to improve your current performance. Internal consulting is not only about your special or technical knowledge. It is about your ability to communicate. If you fail to get your message across to others, your ideas may be lost and your best plans could fail. Fundamentally important are your abilities to communicate effectively with others, manage meetings more successfully, present your findings with clarity and impact, negotiate your way to a desired outcome and manage internal projects in time and within budget.

Internal Consulting

Course Format: On-Site / In-House / Private Tutoring
School/Trainer: Hemsley Fraser Australia
Training Center(s)/Venue(s): Brighton, Australia

Please click on the training course title to find contact information and links to Hemsley Fraser Australia's website.

Internal Consulting Skills For Trainers Workshop

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: The Training Clinic
Training Center(s)/Venue(s): Seal Beach, United States

Identify the appropriate role for the internal consultant, build and maintain management’s commitment to training, diagnose training problems correctly and use techniques to work with line managers effectively.


Unit 1: Performance Consultant’s Role
Who is the client?
Consulting continuum
Performance consulting skills
Performance consulting skills inventory
Trainer vs. consultant vs. change agent

Unit 2: Management Commitment to Performance Improvement

How to build commitment
8-step consulting process
Life cycle of a training department
Contract for results
Management commitment checklist

Unit 3: Diagnosing Problems
Performance analysis
Goal analysis
Include management in analysis
Develop a performance improvement plan overview and example
Performance Improvement Plan checklist

Unit 4: Working With Others

Check your influencing style
Build credibility and increase your influence
Consultin... [Read More]

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