School Training Course Catalog: 85 programs/courses  School's Home Page

DePaul University Continuing and Professional Education About the school

Chicago, Illinois, United States



New Media Marketing Strategies

This four-day course teaches the latest strategies, tools and techniques in direct, interactive, digital and database marketing. This includes the planning, execution and the right Key Performance Indicators (KPI) to demonstrate success. Taught by industry experts with a strong reliance on case studies and real-world examples, this program offers the most current approach for developing marketing strategies, exploring new ways to track performance expenditures, and configuring the media mix.

Customer Service Excellence (Certificate)

Great organizations recognize that financial strength requires superior customer service. In this one-day seminar, your employees will learn the techniques needed to interact with customers effectively. Building a positive rapport with customers allows for personal and organizational success. Half-day follow-up training and coaching sessions after 90 days are provided to review techniques that are working and discuss those that are not. Individual coaching is also available.




Strategic Planning (Certificate)

The Certificate in Strategic Management provides your group with applied strategic planning solutions. Topics covered include the essential principles, practices and tools required to facilitate the planning, execution and evaluation of strategy. All training is tailored to your organization&,#146,s business. Participants will develop strategic plans in their areas of responsibility. Certificates in this program are awarded by DePaul University in affiliation with the Association for Strategic Planning.

Supply Chain Management (Certificate)

The Supply Chain Management Certificate Program trains experienced supply chain managers to achieve efficient internal operations and better relationships between suppliers and customers. This intensive one-week program provides a comprehensive approach that prepares your colleagues for the Certified Supply Chain Professional (CSCP) exam. This is supplemented with in-depth discussion of current industry topics such as:
•Global sourcing
•E-procurement
•Outsourcing
•Sourcing logistics

Resilient Leadership (Certificate)

This two-day program is designed to highlight the fundamentals of great leadership under difficult circumstances. With the techniques and hands-on applications taught in this program, your colleagues will discover how to maximize motivation, innovation and creativity without resorting to economic incentives. This program examines how to navigate critical people-related problems in order to create and implement positive change practices within an organization.

Influence Management (Certificate)

This program instructs on the techniques to lead individuals and groups without direct authority. Key areas covered include analyzing the environment, understanding interpersonal factors and tailoring the actions that best respond to the particular situation. Simulation exercises reinforce the acquired skills. This program is available as a one or two-day session.

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Please be aware that some of the training program information is generated from historical archives. Program/training course content subject to change. Programs/training courses and their availability may vary depending on campus, term, and delivery method. Please consult the school directly for latest update. Please email the webmaster directly for any editorial issues.

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