Latest 272 Training courses, certificate, diploma and degree programs: 

2017 Customer Service Courses



Customer Service for Bars and Restaurants 2017


JER Online

Restaurant owners understand how important customer service is for a pleasant dining experience and bar owners know that excellent and friendly service are vital to repeat business. From this online course employees will learn sales techniques, in addition to hospitality skills. The instructor has condensed twenty-five years of experience into a class that will create unity and harmony among......

Class Format: Online / Virtual Classroom

Customer Service Workshop 2017


Sacramento, California, United States

ISInc

All of us serve customers, whether it’,s an external customer purchasing your product, or an internal customer like your supervisor. Being able to offer excellent customer service is a crucial component to anyone’,s career. This course will help students learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard. Each phone int......

Class Format: Public Course / Instructor-Led




1 to 1: Customer Service Success 2017


Online Institute of America

Research verifies that the only way to achieve customer loyalty is to consistently meet and exceed their expectations. Every time you interact with a customer, you have a unique “moment of truthâ€?opportunity to build the relationship or fall short. This module will help you understand your customers’, needs so you can better serve them through each and every interaction. At the conclus......

Class Format: Online / Virtual Classroom

Customer Service & Customer Focus 2017


Online Institute of America

This action is made for individuals and is designed to meet the needs of the customer. As an individual working for a company, you will perform this action on your own. By performing this action you will learn how to understand the changing needs of your customers and work to anticipate and meet those needs. You will find out everything you can about your customers to clearly understand their n......

Class Format: Online / Virtual Classroom

Customer Service Strategies 2017


Appleton, Eau Claire, La Crosse, Madison, Wausau, Wisconsin, United States

Globe University - Wisconsin

This course focuses on customer service strategies that lead to a competitive advantage for the business organization. Students study the interrelationships of customer service and other facets of a successful business....

Class Format: Public Course / Instructor-Led

Customer Service Strategies 2017


Sioux Falls, South Dakota, United States

Globe University Sioux Falls Campus

This course focuses on customer service strategies that lead to a competitive advantage for the business organization. Students study the interrelationships of customer service and other facets of a successful business....

Class Format: Public Course / Instructor-Led

Customer Service Strategies 2017


Blaine, Minneapolis, Richfield, Rochester, Woodbury, Minnesota, United States

Minnesota School of Business & Globe University

This course focuses on customer service strategies that lead to a competitive advantage for the business organization. Students study the interrelationships of customer service and other facets of a successful business....

Class Format: Public Course / Instructor-Led

HDI Support Center Director (Certificate) 2017


Arlington, Atlanta, Cary, Irving, Morristown, New York City, Santa Clara, Schaumburg, Seattle, United States

Global Knowledge USA

Gaining senior management support and effectively communicating the pivotal role of the support center is crucial to any support operation’,s success. For this reason, the support center director must serve as a support leader and strategically align the support center to the organization. In this course for support center directors, you will learn to develop and execute strategic plans......

Class Format: Public Course / Instructor-Led

HDI Customer Service Representative (Certificate) 2017


Arlington, Atlanta, Cary, Irving, Morristown, New York City, Santa Clara, Schaumburg, Seattle, United States

Global Knowledge USA

Front-line customer service representatives interact with customers every day. Do you have the skills to create first-rate customer experiences? In this one-day skills-building and certification course, you will be introduced to the skills and techniques required to provide outstanding customer service and support. You will focus on call handling best practices, communication and listening ......

Class Format: Public Course / Instructor-Led


Please be aware that some of the training program information is generated from historical archives. Program/training course content subject to change. Programs/training courses and their availability may vary depending on campus, term, and delivery method. Please consult the school directly for latest update. Please email the webmaster directly for any editorial issues.

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Who may also be interested in attending these Customer Service training courses:

(Student ID: 467544) Customer Service Representative course needed in Calgary, Alberta, Canada

"47 years old, female, presently working Canada as an overseas worker. Wants to go home to my country of origin to work as call center agent..."   2017/3/24 3:14:34 (GMT)

(Student ID: 467524) customer service course needed in saskatoon, saskatchewan, Canada

"want to learn as much as that help me to manage a job ...."   2017/3/21 15:44:12 (GMT)

(Student ID: 466908) Customer Service course needed in San Jose, CA, United States

"I work in Shipping &, Receiving for a Package Testing Company &, I am looking to brush up on my customer service skills...."   2017/1/12 21:57:55 (GMT)

(Student ID: 466367) AIRLINE CUSTOMER SERVICE course needed in DAR ES SALAAM, TANZANIA, TANZANIA

"My name is Janeth John i am looking for course of airline customer service..."   2016/11/4 13:42:35 (GMT)

(Student ID: 466236) The Fundamentals Of Exceptional Customer Service course needed in San Diego, CA, United States

"Looking for practical training for a team of enthusiast customer service team. interested about cost, class schedules and next training availbility...."   2016/10/19 18:43:18 (GMT)


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