Latest 245 Training courses, certificate, diploma and degree programs: 

2017 Customer Service Courses
at school(s) in India or delivered online/live/on-site/by e-learning



Customer Service in Microsoft Dynamics CRM 2013 2017


Bangalore, Chennai, Delhi, Pune, India

Global Knowledge India Microsoft Training Centers

This course focuses on how an organization can nurture customer satisfaction through automation of business processes within Microsoft Dynamics CRM 2013. This course provides an insight into all of the powerful Customer Service and Service Scheduling functionality capabilities within Microsoft Dynamics CRM 2013. Additionally, this course guides you through the process of working with ......

Class Format: Public Course / Instructor-Led

Service E.D.G.E 2017


Bangalore, Chennai, Delhi, Pune, India

Global Knowledge India

Customers have more choice than ever before, regardless of the industry, product, or service, and they rate their service experience on a situational basis. Providing exceptional customer service is no accident, it is a combination of focus, process, and people skills. Unfortunately, many of our internal and external customer-service experiences still prove that the service gap is wide, and ser......

Class Format: Public Course / Instructor-Led




IBM Tealeaf Customer Service Optimization for Representatives 8.8 Workshop 2017


Bangalore, Chennai, Delhi, Pune, India

Global Knowledge India IBM Training Center

IBM® Tealeaf® cxReveal empowers customer service representatives (CSRs) to resolve customer issues quickly and with enhanced insight by leveraging the replay capability of IBM Tealeaf solutions. In this class, CSRs learn how to locate and review a customer session, proactively resolve the issue, and leverage IBM Tealeaf extensive database of customer information for recovery purposes. Man......

Class Format: Public Course / Instructor-Led

Incomparable Customer Service 2017


Pune, Maharashtra, India

Get Through Guides Pvt. Ltd.

Customer service has become one of the most significant departments in almost every industry today. Advantages of excellent customer service include customer retention (i.e. repeat business) and attracting new customers through word of mouth marketing. This can only be achieved by maintaining good relationships with the customers. Companies can look forward to increased customer satisfaction......

Class Format: Public Course / Instructor-Led

Airline Customer Service (Diploma)


Nagpur, Maharashtra, India

Aviators

Drive outstanding customer service with the winning combination of knowledge, skills, and attitude. Exam Duration: 3 hours for exam Recommended level: Entry-level Prerequisites: 10+2. Key topics •Improved Standard of Customer Service •Verbal & Non-verbal Communication Skills •Customer Contact Techniques •Cross-cultural Awareness •Managing stress Chapters include review ques......

Class Format: Public Course / Instructor-Led

Customer Service


Gurgaon, Haryana, India

Oktane Performance Solutions

we have developed special programs for frontline teams including programs on Handling Irate Customers, Winning Smiles (Grooming and Etiquette program). ...

Class Format: Public Course / Instructor-Led

Customer Service, Presentation Skills, Direct Marketing


Mumbai, Maharashtra, India

Institute of Media, Fashion and Allied Arts

-Understanding Sales Presentation including importance, purpose, procedure, plan, performance review, restructuring the operation through creativity for a win-win situation -Products and Services Promotion -Overcoming hurdles and handling tricky situations during sales process -Analysis for improvement and strategical planning -Telemarketing techniques: compiling lists, prep......

Class Format: Public Course / Instructor-Led

Call Center Operations (Certificate)


Bangalore, Calcutta, Chennai, Coimbatore, Patna, Jaipur, New Delhi, India

First Computers

Introduction to CRM & Call Center requirements CRM & Call Center concepts Computer Telephony Integration Key Call Center terminologies Time management Team building Stress management Effective Communication & Presentation Skills Effective Communication Skills Listening Presentation Skills Telephone Etiquette Call Centers & Customer Relations Introdu......

Class Format: Public Course / Instructor-Led

Telephone and Customer service skills


Bangalore, Calcutta, Chennai, Coimbatore, Patna, Jaipur, New Delhi, India

First Computers

First Computers is running a training course/program about Telephone and Customer service skills, or has provided such training courses/programs before. Please visit the official website of First Computers to check the availability of this course....

Class Format: Public Course / Instructor-Led

Customer Service in Travel & Tourism


Calicut, Chennai, Kodungallur, Kottayam, Manjeri, Palakkad, Mumbai, Tirur, Trivandrum, India

Akbar Academy

Travel & Tourism is the fastest growing industry in the world. In India too the travel and tourism industry is showing great growth. Well trained and qualified personnel are required in all segment of travel industry. Akbar Academy, being the travel training division of Akbar Travels of India, the No.1 Travel Company in India has the expertise and experience to provide the most relevant train......

Class Format: Public Course / Instructor-Led

Grooming for Excellence in Service Workshop


CHENNAI, Tennessee, INDIA

Etiquette Works

In today’,s increasingly global arena, technical knowledge alone is not enough to ensure success. Sophistication is more and more the catchword. Etiquette and protocol do count in the business world, as no matter how brilliant an employee may be, his or her lack of social grace can make a bad first impression on clients & business associates. Delivering ‘Excellent Customer Service?that......

Class Format: Public Course / Instructor-Led

Airport Customer Service


Nagpur, Maharashtra, India

Aviators

IATA Authorised Training Center...

Class Format: Public Course / Instructor-Led


Please be aware that some of the training program information is generated from historical archives. Program/training course content subject to change. Programs/training courses and their availability may vary depending on campus, term, and delivery method. Please consult the school directly for latest update. Please email the webmaster directly for any editorial issues.

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Who may also be interested in attending these Customer Service training courses:

(Student ID: 466908) Customer Service course needed in San Jose, CA, United States

"I work in Shipping &, Receiving for a Package Testing Company &, I am looking to brush up on my customer service skills...."   2017/1/12 21:57:55 (GMT)

(Student ID: 466367) AIRLINE CUSTOMER SERVICE course needed in DAR ES SALAAM, TANZANIA, TANZANIA

"My name is Janeth John i am looking for course of airline customer service..."   2016/11/4 13:42:35 (GMT)

(Student ID: 466236) The Fundamentals Of Exceptional Customer Service course needed in San Diego, CA, United States

"Looking for practical training for a team of enthusiast customer service team. interested about cost, class schedules and next training availbility...."   2016/10/19 18:43:18 (GMT)

(Student ID: 464083) Information regarding customer service / course needed in East Rancho Dominguez, CA, United States

"I’,m looking forward to take these classes.I finish High school in 2014.I majored in English and Math. And I received a diploma...."   2016/3/1 1:25:28 (GMT)


(Student ID: 448026) Customer Service course needed in Asmara, ZM, Eritrea

"Dear Sir/ Madam

I would like to take a course in Customer service related area.

Best Regard

Henok Yohannes..."
   2014/3/17 13:50:30 (GMT)


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