Latest 235 Training courses, certificate, diploma and degree programs: 

2017 Customer Service Courses
at school(s) in New Zealand or delivered online/live/on-site/by e-learning



Frontline Services


Rotorua, Taupo, Tokoroa, Whakatane, New Zealand

Waiariki Institute of Technology

The aim of this course is to give students the ability to interact with clients/customers to provide quality customer service. This course includes NZQA unit standards 23758, 23759 and 23764....

Class Format: Public Course / Instructor-Led

Customer Service Relationship Management


Rotorua, Taupo, Tokoroa, Whakatane, New Zealand

Waiariki Institute of Technology

This course will give students the ability to implement and review quality-focused customer service standards. This course includes NZQA unit standards 7455 and 8076....

Class Format: Public Course / Instructor-Led




Basic Meats, Vegetables, Sauces and Customer Service


Rotorua, Taupo, Tokoroa, Whakatane, New Zealand

Waiariki Institute of Technology

This course will provide students with the knowledge to prepare basic meat, vegetable, stock and sauces within a food safety programme an understanding of the handling of complaints. This course includes NZQA unit standards 13288, 13293, 13300, 14464 and 15274....

Class Format: Public Course / Instructor-Led

Customer Service for Bars and Restaurants 2017NEW


JER Online

Restaurant owners understand how important customer service is for a pleasant dining experience and bar owners know that excellent and friendly service are vital to repeat business. From this online course employees will learn sales techniques, in addition to hospitality skills. The instructor has condensed twenty-five years of experience into a class that will create unity and harmony among......

Class Format: Online / Virtual Classroom

1 to 1: Customer Service Success 2017NEW


Online Institute of America

Research verifies that the only way to achieve customer loyalty is to consistently meet and exceed their expectations. Every time you interact with a customer, you have a unique “moment of truthâ€?opportunity to build the relationship or fall short. This module will help you understand your customers’, needs so you can better serve them through each and every interaction. At the conclus......

Class Format: Online / Virtual Classroom

Customer Service & Customer Focus 2017NEW


Online Institute of America

This action is made for individuals and is designed to meet the needs of the customer. As an individual working for a company, you will perform this action on your own. By performing this action you will learn how to understand the changing needs of your customers and work to anticipate and meet those needs. You will find out everything you can about your customers to clearly understand their n......

Class Format: Online / Virtual Classroom

Diploma in Customer Service (Level 4) 2017


Oxford Home Study College

Effective customer service delivery is crucial for all types of business whether they are private, public or non profit. But it cannot just happen by itself, it has to be planned and delivered with the participation of staff at all levels. The staff needs appropriate training in order to develop customer service skills. The customer service skills learnt on this course can be effectively applie......

Class Format: Online / Virtual Classroom

Diploma in Customer Services (Level 4) 2017


Oxford Home Study College

Effective customer service delivery is crucial for all types of business whether they are private, public or non profit. But it cannot just happen by itself, it has to be planned and delivered with the participation of staff at all levels. The staff needs appropriate training in order to develop customer service skills. The customer service skills learnt on this course can be effectively applie......

Class Format: Online / Virtual Classroom

Certificate in Customer Service Level 3 2017


Brentwood Open Learning College

The course is suitable for anyone interested to enhance their knowledge and skills in customer services. It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations. Customer Service Course Online, aims to develop learner’,s knowledge of customer service in a number of areas. On this course you will learn why customer s......

Class Format: Online / Virtual Classroom

Diploma in Customer Service Level 4 2017


Brentwood Open Learning College

Customer Service Certification , has been designed to equip students with the knowledge, skills and confidence to succeed as customer service professionals for excellent and effective customer service delivery. Effective customer service delivery is crucial for all types of business whether they are private, public or non profit. But it cannot just happen by itself, it has to be planned and de......

Class Format: Online / Virtual Classroom

Certificate in Customer Service (Level 2) 2017


Brentwood Open Learning College

This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition. Customer Service Course Online: Key Topics Customer Service Certification Online, consists of the following four units: Unit 1 �What is Customer Service Unit 2 �Telephone Techniques Unit 3 �Dealing with Diff......

Class Format: Online / Virtual Classroom

Managing Customer Service


Texas Southern University

Exceptional customer service doesn’t just happen, it requires careful planning. Management in a customer service organization should regularly conduct a gap analysis that compares the company’s actual performance to their potential performance. To do this, managers need to first understand how their company uses knowledge, standards, delivery, and communication to meet customer’s needs. They t......

Class Format: Online / Virtual Classroom


Please be aware that some of the training program information is generated from historical archives. Program/training course content subject to change. Programs/training courses and their availability may vary depending on campus, term, and delivery method. Please consult the school directly for latest update. Please email the webmaster directly for any editorial issues.

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Who may also be interested in attending these Customer Service training courses:

(Student ID: 466908) Customer Service course needed in San Jose, CA, United States

"I work in Shipping &, Receiving for a Package Testing Company &, I am looking to brush up on my customer service skills...."   2017/1/12 21:57:55 (GMT)

(Student ID: 466367) AIRLINE CUSTOMER SERVICE course needed in DAR ES SALAAM, TANZANIA, TANZANIA

"My name is Janeth John i am looking for course of airline customer service..."   2016/11/4 13:42:35 (GMT)

(Student ID: 466236) The Fundamentals Of Exceptional Customer Service course needed in San Diego, CA, United States

"Looking for practical training for a team of enthusiast customer service team. interested about cost, class schedules and next training availbility...."   2016/10/19 18:43:18 (GMT)

(Student ID: 464083) Information regarding customer service / course needed in East Rancho Dominguez, CA, United States

"I’,m looking forward to take these classes.I finish High school in 2014.I majored in English and Math. And I received a diploma...."   2016/3/1 1:25:28 (GMT)


(Student ID: 448026) Customer Service course needed in Asmara, ZM, Eritrea

"Dear Sir/ Madam

I would like to take a course in Customer service related area.

Best Regard

Henok Yohannes..."
   2014/3/17 13:50:30 (GMT)

(Student ID: 448015) human resource management and customer service course needed in awka, anambra, nigeria

"i will like to be trained on human resource managent and good customer relationship management..."   2014/3/17 8:41:16 (GMT)

(Student ID: 446840) customer service course needed in lagos, lagos, nigeria

"schools that offer the course.
requirement..."
   2014/2/23 16:28:34 (GMT)


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