Latest 300 Training courses, certificate, diploma and degree programs: 

2017 Customer Service Courses
at school(s) in United States or delivered online/live/on-site/by e-learning



Customer Service Workshop 2017NEW


Sacramento, California, United States

ISInc

All of us serve customers, whether it’,s an external customer purchasing your product, or an internal customer like your supervisor. Being able to offer excellent customer service is a crucial component to anyone’,s career. This course will help students learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard. Each phone int......

Class Format: Public Course / Instructor-Led

Customer Service Strategies 2017NEW


Appleton, Eau Claire, La Crosse, Madison, Wausau, Wisconsin, United States

Globe University - Wisconsin

This course focuses on customer service strategies that lead to a competitive advantage for the business organization. Students study the interrelationships of customer service and other facets of a successful business....

Class Format: Public Course / Instructor-Led




Customer Service Strategies 2017NEW


Sioux Falls, South Dakota, United States

Globe University Sioux Falls Campus

This course focuses on customer service strategies that lead to a competitive advantage for the business organization. Students study the interrelationships of customer service and other facets of a successful business....

Class Format: Public Course / Instructor-Led

Customer Service Strategies 2017NEW


Blaine, Minneapolis, Richfield, Rochester, Woodbury, Minnesota, United States

Minnesota School of Business & Globe University

This course focuses on customer service strategies that lead to a competitive advantage for the business organization. Students study the interrelationships of customer service and other facets of a successful business....

Class Format: Public Course / Instructor-Led

HDI Support Center Director (Certificate) 2017NEW


Arlington, Atlanta, Cary, Irving, Morristown, New York City, Santa Clara, Schaumburg, Seattle, United States

Global Knowledge USA

Gaining senior management support and effectively communicating the pivotal role of the support center is crucial to any support operation’,s success. For this reason, the support center director must serve as a support leader and strategically align the support center to the organization. In this course for support center directors, you will learn to develop and execute strategic plans......

Class Format: Public Course / Instructor-Led

HDI Customer Service Representative (Certificate) 2017NEW


Arlington, Atlanta, Cary, Irving, Morristown, New York City, Santa Clara, Schaumburg, Seattle, United States

Global Knowledge USA

Front-line customer service representatives interact with customers every day. Do you have the skills to create first-rate customer experiences? In this one-day skills-building and certification course, you will be introduced to the skills and techniques required to provide outstanding customer service and support. You will focus on call handling best practices, communication and listening ......

Class Format: Public Course / Instructor-Led

Service Desk Institute - Manager (Certificate) 2017NEW


Arlington, Atlanta, Cary, Irving, Morristown, New York City, Santa Clara, Schaumburg, Seattle, United States

Global Knowledge USA

Being an effective service desk manager requires a broad range of talents, from people-oriented abilities and an awareness of logistics to financial acumen and presentation skills. This course provides a thorough understanding of, and qualification in, service desk management. Defining strategic requirements Plan for the strategic development of the service desk within an organisation......

Class Format: Public Course / Instructor-Led

Customer Service 2017NEW


Arlington, Atlanta, Cary, Irving, Morristown, New York City, Santa Clara, Schaumburg, Seattle, United States

Global Knowledge USA

How the whole support team contributes to customer service and how customers respond to good and bad service Building on existing skills, tips and techniques that can make every interaction on the telephone a success ?this applies both customers and internal colleagues Personal skills for listening effectively and to enhance an understanding of what customers really want and expect Use o......

Class Format: Public Course / Instructor-Led

Customer Service in Microsoft Dynamics CRM 2013 2017NEW


Arlington, Atlanta, Cary, Irving, Morristown, New York City, Santa Clara, Schaumburg, Seattle, United States

Global Knowledge USA Microsoft Training Centers

This course focuses on how an organization can nurture customer satisfaction through automation of business processes within Microsoft Dynamics CRM 2013. This course provides an insight into all of the powerful Customer Service and Service Scheduling functionality capabilities within Microsoft Dynamics CRM 2013. Additionally, this course guides you through the process of working with ......

Class Format: Public Course / Instructor-Led


Please be aware that some of the training program information is generated from historical archives. Program/training course content subject to change. Programs/training courses and their availability may vary depending on campus, term, and delivery method. Please consult the school directly for latest update. Please email the webmaster directly for any editorial issues.

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Who may also be interested in attending these Customer Service training courses:

(Student ID: 466908) Customer Service course needed in San Jose, CA, United States

"I work in Shipping &, Receiving for a Package Testing Company &, I am looking to brush up on my customer service skills...."   2017/1/12 21:57:55 (GMT)

(Student ID: 466367) AIRLINE CUSTOMER SERVICE course needed in DAR ES SALAAM, TANZANIA, TANZANIA

"My name is Janeth John i am looking for course of airline customer service..."   2016/11/4 13:42:35 (GMT)

(Student ID: 466236) The Fundamentals Of Exceptional Customer Service course needed in San Diego, CA, United States

"Looking for practical training for a team of enthusiast customer service team. interested about cost, class schedules and next training availbility...."   2016/10/19 18:43:18 (GMT)

(Student ID: 464083) Information regarding customer service / course needed in East Rancho Dominguez, CA, United States

"I’,m looking forward to take these classes.I finish High school in 2014.I majored in English and Math. And I received a diploma...."   2016/3/1 1:25:28 (GMT)


(Student ID: 448026) Customer Service course needed in Asmara, ZM, Eritrea

"Dear Sir/ Madam

I would like to take a course in Customer service related area.

Best Regard

Henok Yohannes..."
   2014/3/17 13:50:30 (GMT)


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