Latest 6 Training courses, certificate, diploma and degree programs:
2017 Customer Service Excellence Courses
DePaul University Continuing and Professional Education
Great organizations recognize that financial strength requires superior customer service. In this one-day seminar, your employees will learn the techniques needed to interact with customers effectively. Building a positive rapport with customers allows for personal and organizational success. Half-day follow-up training and coaching sessions after 90 days are provided to review techniques that ......
Great customer service is essential for any business today, with those trying harder typically being rewarded with more repeat business and better word of mouth feedback. This translates into real results â€?more sales, more often by more customers. The economics of customer service just make sense!
This course is a must for any frontline or sales staff that deal with customers. They will le......
Spirit Lake, Iowa, United States
Iowa Lakes Community College
This engaging, interactive program will cover all aspects of earning a top-notch reputation for customer service - from daily interactions with customers, to phone etiquette, to how to respond if a customer complains. Participants will practice customer service skills during the session and leave armed with practical, take-home strategies for treating customers in ways that will have them singi......
AMA - American Management Association
How You Will Benefit
Deliver better, faster service and increase customer satisfaction through this customer service training
Learn how to gain repeat business
Know what customers expect
Increase your credibility with customersâ€”and your value to your organization
Manage stressful situations more effectively
Recognize the signals of customer irritationâ€”and how to respond appropriately......
Alliance Micro Solutions
Put your mind at ease, each time you contact and hire an AMS computer trainer to teach for your organization you will receive the highest quality computer product training delivered by Industry and Product Experts. Our trainers are industry and product experts that have mastered the use of each product in the field and enjoy teaching others how extract the maximum benefit from OEM product use a......
Los Angeles, California, United States
In this 4-hour course participants learn how to identify solutions for customers, how to create a customer-first culture, how to create customer loyalty and develop strategies to make superior customer service the rule....
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(Student ID: 387884) customer service excellence course needed in Aurora, Ontario, Canada
"Looking to take an online course in customer service to upgrade my skills, while I,m out of work for a little while...." 2012/6/1 19:23:52 (GMT)
(Student ID: 368458) Customer Service Excellence course needed in Pretoria, Gauteng, South Africa
"Classes taking place in March 2012..."
(Student ID: 312851) Customer Service Excellence: How to win & keep customers course needed in Djibouti, Djibouti, Republic of Djibouti
"I would like to register to the said course and I need detail( date, duration) of the course...."