ACSP Training Courses and Workshops

Schools providing training courses, certificates, diplomas or degree programs of Apple Certified Support Professional




Total 13 training courses and degree programs available around the world.

United States - United Kingdom - Canada - Australia - India

Popular courses:
Apple Certified Support Professional (ACSP)
OS X Support Essentials 10.11 ACSP
Mac OS X Support Essentials 10.7 (ACSP)


Apple Certified Support Professional (ACSP)

Course Format: Classroom
School/Trainer: GBM
Training Center(s)/Venue(s): Manchester, United Kingdom

Join us for a five-day Bootcamp. Here you will explore the OS X and Server environments, and prepare for the Apple Certified Support Professional (ACSP) exam.

OS X Support Essentials 10.11 ACSP (Certificate)

Course Format: Classroom
School/Trainer: Future Media Concepts Toronto
Training Center(s)/Venue(s): Toronto, Canada
  V

The Apple Training and Certification program keeps you at the forefront of Apple technology. Certification creates a benchmark to demonstrate your proficiency in specific Apple technologies and gives you a competitive edge in today’s evolving job market.

Apple Certified Support Professional (ACSP) certification verifies your understanding of OS X core functionality and ability to configure key services, perform basic troubleshooting, and support multiple users with essential OS X capabilities. ACSP certification is designed for the help desk professional, technical coordinator, or power user who supports OS X users, manages networks, or provides technical support for Mac users.

OS X Support Essentials 10.11 ACSP (Certificate)

Course Format: Classroom
School/Trainer: Future Media Concepts, Inc.
Training Center(s)/Venue(s): Boston, Chicago, Irvine, New York City, Orlando, Philadelphia, Phoenix, Washington DC, United States
  V

The Apple Training and Certification program keeps you at the forefront of Apple technology. Certification creates a benchmark to demonstrate your proficiency in specific Apple technologies and gives you a competitive edge in today’s evolving job market.

Apple Certified Support Professional (ACSP) certification verifies your understanding of OS X core functionality and ability to configure key services, perform basic troubleshooting, and support multiple users with essential OS X capabilities. ACSP certification is designed for the help desk professional, technical coordinator, or power user who supports OS X users, manages networks, or provides technical support for Mac users.

El Capitan 101 : Mac OS X Support Essentials 10.11 (Certificate)

Course Format: Classroom
School/Trainer: DDLS
Training Center(s)/Venue(s): Adelaide, Brisbane, Canberra, Melbourne, Perth, Syndey, Australia
  V

El Capitan 101 OS X Support Essentials 10.11 is a three-day course that gives you a tour of OS X El Capitan and covers the best ways to support OS X El Capitan users. The course includes lectures and hands-on exercises that provide real-world experience.

During this three day course you will learn:
•The OS X El Capitan troubleshooting process
?How to use OS X El Capitan tools and resources to troubleshoot OS X El Capitan
?OS X El Capitan features and functionality, including how to find more information about OS X El Capitan
•How to prepare for Apple Certified Support Professional (ACSP) 10.11 certification

Yosemite 101 Exam: Mac OSX Support Essentials 10.10 Exam (9L0-422) (Certificate)

Course Format: Classroom
School/Trainer: DDLS
Training Center(s)/Venue(s): Adelaide, Brisbane, Canberra, Melbourne, Perth, Syndey, Australia
  V

The Apple Training and Certification program is designed to keep you at the forefront of Apple technology. Certification creates a benchmark to demonstrate your proficiency in specific Apple technologies and gives you a competitive edge in today’s evolving job market.

Required exam: 9L0-422
Exam length is two hours.

Apple Certified Support Professional (ACSP) certification verifies an understanding of OS X core functionality and an ability to configure key services, perform basic troubleshooting, and support multiple users with essential OS X capabilities.

Target Audience: Apple Certified Support Professional certification is designed for the help desk professional, technical coordinator, or power user who supports Mac OS X users, manages networks, or provides technical support for the Mac.

Mac OS X Support Essentials 10.7 (ACSP) (Certificate)

Course Format: Classroom
School/Trainer: AT Computers
Training Center(s)/Venue(s): Tewkesbury, United Kingdom
  V

OS X Lion Support Essentials is a three-day, hands-on course that provides an in-depth
exploration of troubleshooting on OS X Lion. This course is designed to give you a tour of the
breadth of functionality of OS X Lion and the best methods for effectively supporting users of
OS X Lion systems. The course is a combination of lectures and hands-on case study exercises
that provide practical real-world experience.
Who Should Attend Help desk specialists, technical coordinators, service technicians, and others who support Mac users
Technical support personnel in businesses that use Macs
Technical coordinators or power users who manage networks of computers running OS X ? such as teachers and technology specialists who manage networks or computer labs
What You Will Learn The troubleshooting process and how to become more efficient with available tools and
resources OS X 10. Lion features in depth, including how to find additional information
How to prepare for Apple Certified Support Professional certification
Prerequisites Knowledge of OS X and basic computer navigation
Course Outline:
Chapter 1 - Installation... [Read More]

Apple Certified Support Professional (ACSP)

Course Format: Classroom
School/Trainer: Apple - Cupertino
Training Center(s)/Venue(s): Cupertino, United States
  V

Apple’s Mac OS X Certifications are designed for IT professionals who:

•Want to know how to add a Mac to a Windows or other standards-based network
•Support Mac OS X users in a business, education institution or school district
•Manage networks of Mac OS X systems in an organization ��?for example, a teacher or a technology specialist who manages classroom networks or computer labs
•Manage complex, multi-platform networks that include Mac OS X systems

Network Administration & Internet Security/Information Technology (Diploma)

Course Format: Classroom
School/Trainer: Royal Canadian Institute of Technology
Training Center(s)/Venue(s): Surrey, Vancouver, Canada
  V

The Diploma Program in Network Administration & Internet Security/Information Technology will give students the opportunity to learn basic concepts dealing with PC hardware, software, networking as well as network and Internet security, voice and data networks and basic programming functions. Students may become certified specialists in several computer networking and Internet security fields as well as managing firewalls like Microsoft ISA Server. Students will concentrate on local and wide area networking, web technology and web security. Students will learn skills such as: installing cabling, confi guring networking technology, routers and switches, network administration, network diagnostics, network implementation, computer diagnostics, wireless administration and network security.

Upon the completion of this program, graduates should be able to take industry certification in A+, Network+, Security+, Linux+, MCP, MCSA, CCNA and ACSP on our campus.

Royal Canadian Institute of Technology is an Authorized Microsoft IT Academy and a Prometric Testing Centre and can be your best choice for building skills and confidence in IT for the years ahead.

T... [Read More]

Macintosh Technician (Certificate)

Course Format: Classroom
School/Trainer: MacSpecialist
Training Center(s)/Venue(s): Chicago, Villa Park, United States
  V

Apple Certified Macintosh Technician Training is a five-day course that teaches students how to identify and resolve issues with Apple desktop and portable computers. Students learn Apple hardware specifications, troubleshooting techniques, component isolation steps, take-apart procedures, and general service guidelines and resources: everything they need to diagnose and repair Apple computers.
A combination of lectures, demonstrations, and hands-on lab exercises with Apple systems provides students with a variety of opportunities to become a Mac expert.
?How to access and use Apple’s troubleshooting references

?How to use Apple’s troubleshooting tools

?How to use general troubleshooting theory to shorten repair turnaround times, and minimize service parts ordered

?How to disassemble and reassemble Apple desktop and portable hardware

?How to avoid ESD damage

?How to avoid CRT damage and injury

?How LCDs and CRTs work

?How to configure and test Mac network access

Pro Applications (Certificate)

Course Format: Classroom
School/Trainer: MacSpecialist
Training Center(s)/Venue(s): Chicago, Villa Park, United States
  V

This five day, hands-on course introduces students to the primary feature set and basic interface of Final Cut Pro. In this course, you’ll learn to perform basic editing functions while familiarizing yourself with the user interface. Topics include basic setup, adjusting and customizing preferences and settings, capturing video and audio, various editing and trimming techniques, the Ripple, Roll, Slip and Slide tools, audio editing and audio creation, finishing, and final output.

•Working with the Browser and Bins
•Marking clips and using insert and overwrite edits
•Drag-and-drop editing
•Marking and deleting clips in the Timeline
•Trimming edit points
•Using Ripple, Roll, and Extend edits
•Using the Slip and Slide tools
•Applying filters
•Audio editing and audio creation
•Finishing and final output

Apple Certified Support Professional v10.5

Course Format: Classroom
School/Trainer: MacSpecialist
Training Center(s)/Venue(s): Chicago, Villa Park, United States
  V

A help desk professional who supports Mac OS X users or works in a business that uses Mac OS X systems?
A technical coordinator or power user who manages networks of Mac OS X systems in your organization ?for example, a teacher or a technology specialist who manage classroom networks or computer labs?

If so, Apple Certified Support Professional (ACSP) certification is for you. Formerly named Apple Certified Help Desk Specialist (ACHDS), ACSP certification is new for Mac OS X v10.5 Leopard. ACSP verifies an understanding of Mac OS X core functionality and an ability to configure key services, perform basic troubleshooting, and assist end users with essential Mac OS X capabilities. This certification addresses the technical skills needed by a Mac OS X specialist who works as a support professional or otherwise assists Mac OS X users with technical issues.

Recommended Preparation

Mac OS X Support Essentials v10.5 Course
Skills Assessment Guide (coming soon)
Sample Test (coming soon)

Apple Certified System Administrator v10.5

Course Format: Classroom
School/Trainer: MacSpecialist
Training Center(s)/Venue(s): Chicago, Villa Park, United States
  V

Apple Certified System Administrator (ACSA) certification verifies an in-depth knowledge of Apple technical architecture and an ability to install and configure machines; architect and maintain networks; enable, customize, tune, and troubleshoot a wide range of services; and integrate Mac OS X, Mac OS X Server, and other Apple technologies within a multi-platform networked environment. The ACSA certification is intended for full-time professional system administrators and engineers who manage medium-to-large networks of systems in complex multiplatform deployments.

ACSA certification has just become easier and more flexible?
With Mac OS X Tiger, the ACSA program was revised to provide candidates greater flexibility and is now focused on individual job functions. All ACSA exams are elective, so candidates are free to structure the program to meet their needs. (See the Requirements section below for all elective exams.)

Apple Certified Technical Coordinator v10.5

Course Format: Classroom
School/Trainer: MacSpecialist
Training Center(s)/Venue(s): Chicago, Villa Park, United States
  V

Apple Certified Technical Coordinator (ACTC) certification verifies a foundation in Mac OS X and Mac OS X Server core functionality and an ability to configure key services and perform basic troubleshooting of the essential Mac OS X and Mac OS X Server capabilities. The currently required exams are based on Mac OS X and Mac OS X Server v10.5.

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