CIPT Training Courses and Workshops

Schools providing training courses, certificates, diplomas or degree programs of Cisco IP Telephony




Total 95 training courses and degree programs available around the world.

United States - United Kingdom - Canada - Australia - India

Popular courses:
CIPT 1+2
Cisco IP Telephony Part 1 (CIPT1)
Cisco IP Telephony Part 1 (CIPT1) V4.1
Cisco IP Telephony Part 2 (CIPT2)
Implementing Cisco Unified Communications IP Telephony Part 1 (CIPT1)
Implementing Cisco Unified Communications IP Telephony Part 2 (CIPT2)


Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2)

Course Format: Classroom
School/Trainer: Sunset Learning Institute Canada
Training Center(s)/Venue(s): Ottawa, Toronto, Vancouver, Canada
  V

Implementing Cisco IP Telephony &, Video, Part 2 (CIPTV2) v1.0 is a five-day course that prepares the learner for implementing Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. It covers globalized call routing, URI call routing, global dial plan replication based on the ILS, Cisco Unified SRST, mobility features, call admission control, .integration of Cisco VCS and Cisco Unified Communications Manager, and Cisco Mobile Remote Access on Cisco Expressway Series.

Module 1: Multisite Deployment Implementation
•Lesson 1: Identifying Issues in a Multisite Deployment
•Lesson 2: Identifying Multisite Deployment Solutions
•Lesson 3: Implementing a +E.164-based Dial Plan for International Multisite Deployments
•Lesson 4: Implementing a URI-Based Dial Plan for Multisite Deployments
Module 2: Centralized Call-Processing Redundancy Implementation •Lesson 1: Implementing SRST and MGCP Fallback
Module 3: Bandwidth Management and CAC Implementation •Lesson 1: Managing Bandwidth
•Lesson 2: Implementing CAC
Module 4: Implementation of Features and Applications for M... [Read More]

Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1)

Course Format: Classroom
School/Trainer: Sunset Learning Institute Canada
Training Center(s)/Venue(s): Ottawa, Toronto, Vancouver, Canada
  V

Implementing Cisco IP Telephony &, Video, Part 1 (CIPTV1) v1.0 is a five-day course that prepares the learner for implementing a Cisco Collaboration solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 10.x, which is the call-routing and signaling component for the Cisco Collaboration solution.

Lab exercises included in the course help learners to perform post-installation tasks, configure Cisco Unified Communications Manager, implement MGCP and H.323 and, SIP trunks, and build dial plans to place single site on-cluster and off-cluster calling for voice and video. Learners will also implement media resources, audio and video conferencing, and describe QoS.

Upon Completing this course, students will be able to:
•Describe the role of Cisco Unified Communication Manager in a Cisco Collaboration Solution, including its functions, architecture, deployment, and redundancy options, and how to deploy endpoints, users, and Cisco IP Phone Services
•Describe the functions and purpose of a dial plan and explain how to implement on-cluster calling.
•Describe how to configure MGCP, ... [Read More]

Implementing Cisco Unified Communications Manager Part 2 (CIPT 2)

Course Format: On-site
School/Trainer: Sunset Learning Institute Canada
Training Center(s)/Venue(s): Ottawa, Toronto, Vancouver, Canada
  V

Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) prepares you for implementing Cisco Unified Communications solution in a multisite environment. It covers globalized call routing, Cisco Service Advertisement Framework (SAF) and Call Control Discovery (CCD), tail-end hop-off (TEHO), Cisco Unified Survivable Remote Site Telephony (SRST), and mobility features such as Device Mobility and Cisco Extension Mobility.



You will apply a dial plan for a multisite environment including TEHO, configure survivability for remote sites during WAN failure, and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable Call Admission Control (CAC), including Session Initiation Protocol (SIP) Preconditions and automated alternate routing (AAR).

After completing this course, students will be able to...
•Describe multisite deployment issues and solutions, and describe and configure required dial plan elements
•Implement call-processing resiliency in remote sites by using Cisco Unified SRST, MGCP fallback, and Cisco Unified Communications Manager Express in Cisco Unified SRST mode
•Implement band... [Read More]

Implementing Cisco Unified Communications Manager Part 1 (CIPT 1)

Course Format: On-site
School/Trainer: Sunset Learning Institute Canada
Training Center(s)/Venue(s): Ottawa, Toronto, Vancouver, Canada
  V

Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) prepares you for implementing a Cisco Unified Communications Manager solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager, which is the call routing and signaling component for the Cisco Unified Communications solution.


You will perform post-installation tasks, configure Cisco Unified Communications Manager, implement Media Gateway Control Protocol (MGCP) and H.323 gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Cisco IP Phone Services, Cisco Unified Communications Manager native presence, and Cisco Unified Mobility.

Prerequisites

To fully benefit from this course, students should have the following prerequisite skills and knowledge:
•Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing
•Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
•Basics of digital interfaces, PSTN, and VoIP
•Fundamental knowledge of converged... [Read More]

Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2)

Course Format: Classroom
School/Trainer: Sunset Learning Institute
Training Center(s)/Venue(s): Birmingham, Boston, Chicago, Denver, Miami, New York City, Phoenix, San Francisco, San Jose, Seattle, United States
  V

Implementing Cisco IP Telephony &, Video, Part 2 (CIPTV2) v1.0 is a five-day course that prepares the learner for implementing Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. It covers globalized call routing, URI call routing, global dial plan replication based on the ILS, Cisco Unified SRST, mobility features, call admission control, .integration of Cisco VCS and Cisco Unified Communications Manager, and Cisco Mobile Remote Access on Cisco Expressway Series.

Module 1: Multisite Deployment Implementation
•Lesson 1: Identifying Issues in a Multisite Deployment
•Lesson 2: Identifying Multisite Deployment Solutions
•Lesson 3: Implementing a +E.164-based Dial Plan for International Multisite Deployments
•Lesson 4: Implementing a URI-Based Dial Plan for Multisite Deployments
Module 2: Centralized Call-Processing Redundancy Implementation •Lesson 1: Implementing SRST and MGCP Fallback
Module 3: Bandwidth Management and CAC Implementation •Lesson 1: Managing Bandwidth
•Lesson 2: Implementing CAC
Module 4: Implementation of Features and Applications for M... [Read More]

Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1)

Course Format: Classroom
School/Trainer: Sunset Learning Institute
Training Center(s)/Venue(s): Birmingham, Boston, Chicago, Denver, Miami, New York City, Phoenix, San Francisco, San Jose, Seattle, United States
  V

Implementing Cisco IP Telephony &, Video, Part 1 (CIPTV1) v1.0 is a five-day course that prepares the learner for implementing a Cisco Collaboration solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 10.x, which is the call-routing and signaling component for the Cisco Collaboration solution.

Lab exercises included in the course help learners to perform post-installation tasks, configure Cisco Unified Communications Manager, implement MGCP and H.323 and, SIP trunks, and build dial plans to place single site on-cluster and off-cluster calling for voice and video. Learners will also implement media resources, audio and video conferencing, and describe QoS.

Upon Completing this course, students will be able to:
•Describe the role of Cisco Unified Communication Manager in a Cisco Collaboration Solution, including its functions, architecture, deployment, and redundancy options, and how to deploy endpoints, users, and Cisco IP Phone Services
•Describe the functions and purpose of a dial plan and explain how to implement on-cluster calling.
•Describe how to configure MGCP, ... [Read More]

Implementing Cisco Unified Communications Manager Part 2 (CIPT 2)

Course Format: On-site
School/Trainer: Sunset Learning Institute
Training Center(s)/Venue(s): Birmingham, Boston, Chicago, Denver, Miami, New York City, Phoenix, San Francisco, San Jose, Seattle, United States
  V

Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) prepares you for implementing Cisco Unified Communications solution in a multisite environment. It covers globalized call routing, Cisco Service Advertisement Framework (SAF) and Call Control Discovery (CCD), tail-end hop-off (TEHO), Cisco Unified Survivable Remote Site Telephony (SRST), and mobility features such as Device Mobility and Cisco Extension Mobility.



You will apply a dial plan for a multisite environment including TEHO, configure survivability for remote sites during WAN failure, and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable Call Admission Control (CAC), including Session Initiation Protocol (SIP) Preconditions and automated alternate routing (AAR).

After completing this course, students will be able to...
•Describe multisite deployment issues and solutions, and describe and configure required dial plan elements
•Implement call-processing resiliency in remote sites by using Cisco Unified SRST, MGCP fallback, and Cisco Unified Communications Manager Express in Cisco Unified SRST mode
•Implement band... [Read More]

Implementing Cisco Unified Communications Manager Part 1 (CIPT 1)

Course Format: On-site
School/Trainer: Sunset Learning Institute
Training Center(s)/Venue(s): Birmingham, Boston, Chicago, Denver, Miami, New York City, Phoenix, San Francisco, San Jose, Seattle, United States
  V

Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) prepares you for implementing a Cisco Unified Communications Manager solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager, which is the call routing and signaling component for the Cisco Unified Communications solution.


You will perform post-installation tasks, configure Cisco Unified Communications Manager, implement Media Gateway Control Protocol (MGCP) and H.323 gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Cisco IP Phone Services, Cisco Unified Communications Manager native presence, and Cisco Unified Mobility.

Prerequisites

To fully benefit from this course, students should have the following prerequisite skills and knowledge:
•Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing
•Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
•Basics of digital interfaces, PSTN, and VoIP
•Fundamental knowledge of converged... [Read More]

Implementing Cisco IP Telephony and Video, Part 2 (CIPTV2) v1.0

Course Format: Classroom
School/Trainer: Koenig Solutions Ltd.
Training Center(s)/Venue(s): Bangalore, Dehradun, Goa, New Delhi, Shimla, India
  V

This in-depth course describes the implementation of Cisco collaboration solution within the environment supported across various sites. The course modules focus on the implementation of voice and video with respect to Cisco Unified Communications Manager v10.x, Cisco Expressway series, and Cisco VCS-C. The globalized call routing, Global Dial Plan Replication (GDPR) depending on the Inter-cluster Lookup Service (ILS),URI dialing and call routing, mobility features, Cisco Unified Survivable Remote Site Telephony (SRST), and Call Admission Control (CAC) will be demonstrated during this course.

Course Objectives

Identify deployment issues and solutions across multiple sites
Configure and implement desired dial plan elements
Apply resilient call-processing within remote sites through MGCP fall backend Cisco Unified SRST
Prevent IP WAN overs scription by managing the bandwidth and CAC
Enforce Cisco Unified Mobility,Device Mobility and Cisco Extension Mobility
Enable Cisco Expressway Series and VCS Control
Specify and apply ILS and CCS

Implementing Cisco IP Telephony and Video, Part 1 (CIPTV1) 1.0

Course Format: Classroom
School/Trainer: Koenig Solutions Ltd.
Training Center(s)/Venue(s): Bangalore, Dehradun, Goa, New Delhi, Shimla, India
  V

This course endeavors to train about the implementation of CUCM, CUBE, audio and video conferences. CICUM version 10.6 is the focus area that includes the signaling and call routing components for CUC solutions. The course explains how to perform CUCM configuration, post-installation tasks, MGCP and H.323, SIP trunks implementation and create dial plans. Participants will also learn about audio and video conferencing, implementing media resources, and describing QoS.

Course Objectives

Understand the use of CUCM in Cisco Collaboration Solution
Understand the architecture, functions, redundancy options, and deployment of CUCM
Understand the role of dial plan and on-cluster calling
Configure SIP gateways, H.323 and MGCP
Identify the media resources types supporter by CUCM and configuring them
Deploying audio and video conferencing devices supported with built-in CUCM software audio bridge, and Cisco TelePresence conferencing products
Understand QoS in conjunction to the QoS toolkit

Implementing Cisco IP Telephony and Video Part 2 (CIPTV2) (Certificate)

Course Format: Classroom
School/Trainer: DDLS
Training Center(s)/Venue(s): Adelaide, Brisbane, Canberra, Melbourne, Perth, Syndey, Australia
  V

This hands-on course prepares you for implementing a Cisco collaboration solution in a multisite environment.

Focusing on Cisco Unified Communications Manager v10.x, Cisco VCS-C, and Cisco Expressway series, you will implement voice and video in a multisite network. You will learn the concepts and configuration elements of globalized call routing, URI dialing and call routing, Global Dial Plan Replication (GDPR) based on Cisco Inter-cluster Lookup Service (ILS), Cisco Unified Survivable Remote Site Telephony (SRST), mobility features, and Call Admission Control (CAC).

In consideration of mobile users connected to the public Internet, as well as Cisco TelePresence devices, you will also learn the concepts and configuration elements of Cisco VCS and its integration with Cisco Unified Communications Manager and Cisco Mobile Remote Access (MRA) on Cisco Expressway Series.

Key Topics

1. Multisite Deployment Implementation
•Identifying Issues in a Multisite Deployment
•Identifying Multisite Deployment Solutions
•Implementing a +E.164 Based Dial Plan for International Multisite Deployments
•Implementing a URI Based ... [Read More]

Network Scipting Essentials

Course Format: Classroom
School/Trainer: Centre for Arts and Technology
Training Center(s)/Venue(s): Kelowna, Canada
  V

Network Scipting Essentials builds a foundation for systems programming. The specific language used is Windows shell scripting. In addition to serving as a great introductory computing language, Windows shell scripting serves a very practical purpose: assisting the automated administration of computer and network tasks. This course will provide you with some practical examples of Windows shell scripts designed to do something other than play games. This course covers scripting such as network disk drives, user management, disk defrag, network chatting, etc.

Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) v8.0

Course Format: Classroom
School/Trainer: St. Edwards University
Training Center(s)/Venue(s): Austin, United States
  V

Lesson 1: Introduction to Cisco Unified Communications Manager
?Understanding Cisco Unified Communications Manager Architecture
?Understanding Cisco Unified Communications Manager Deployment and Redundancy Options

Lesson 2: Administering Cisco Unified Communications Manager
?Managing Services and Initial Configuration of Cisco Unified Communications Manager
?Managing User Accounts in Cisco Unified Communications Manager

Lesson 3: Single-Site On-Net Calling
?Understanding Endpoints in Cisco Unified Communications Manager
?Implementing IP Phones

Lesson 4: Single-Site Off-Net Calling
?Implementing PSTN Gateways in Cisco Unified Communications Manager
?Configuring Cisco Unified Communications Manager Call-Routing Components
?Using Partitions and CSSs to Implement Calling Privileges for On-Net Calls
?Implementing Cisco Unified Communications Manager Digit Manipulation
?Implementing Gateway Selection and PSTN Access Features
?Implementing Call Coverage in Cisco Unified Communications Manager

Lesson 5: Media Resources
?Implementing Media Resources ... [Read More]

Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) v8.0

Course Format: Classroom
School/Trainer: St. Edwards University
Training Center(s)/Venue(s): Austin, United States
  V

Lesson 1: Multisite Deployment Implementation
?Identifying Issues in a Multisite Deployment
?Identifying Multisite Deployment Solutions
?Implementing Multisite Connections
?Implementing a Dial Plan for International Multisite Deployments

Lesson 2: Centralized Call-Processing Redundancy Implementation
?Examining Remote Site Redundancy Options
?Implementing SRST and MGCP Fallback
?Implementing Cisco Unified Communications Manager Express in SRST Mode

Lesson 3: Bandwidth Management and CAC Implementation
?Managing Bandwidth
?Implementing CAC

Lesson 4: Implementation of Features and Applications for Multisite Deployments
?Implementing Device Mobility
?Implementing Cisco Extension Mobility

Lesson 5: Call Control Discovery
?Implementing SAF and

CIPT1 (Certificate)

Course Format: Classroom
School/Trainer: Private
Training Center(s)/Venue(s): Cairo, Egypt
  V

This course prepares delegates for implementing a Cisco Unified Communications Manager solution at a single-site environment focusing primarily on Cisco Unified Communications Manager Version 8.0.
Delegates will perform post-installation tasks, configure Cisco Unified Communications Manager, implement Media Gateway Control Protocol (MGCP) and H.323 gateways, and build dial plans to place on-net and off-net phone calls.

CIPT1 (Certificate)

Course Format: Classroom
School/Trainer: Private
Training Center(s)/Venue(s): Giza, Egypt

Basics of Cisco Unified Call Manager course including detailed configuration labs.

Cisco CIPT1 8.0: Cisco Unified Mobility (Certificate)

Course Format: Online
School/Trainer: Skillsoft
Training Center(s)/Venue(s): Nashua, United States
  V

The growing use of mobile devices allows users - whether on a retail floor, at an airport, or at a Wi-Fi hotspot in a local coffee shop - to enjoy the efficiencies and speed of Cisco Unified Communications. However, as more people own multiple devices ranging from office phones to home-office phones, laptop computers to mobile phones, they spend more time managing their communications across phone numbers and voice mailboxes, limiting their ability to accomplish work efficiently. Cisco Unified Mobility allows users to be reachable at a single number, regardless of the device they use. This course describes the features of Cisco Unified Mobility, as well as how these features work and how to configure them.

Target Audience
Anyone wishing to obtain the Cisco Certified Network Professional CCNP Voice designation that validates the skills and knowledge required in order to create a voice solution that is transparent, scalable, and manageable. Established IT professionals with a good understanding of networking and Cisco technology, the basics of digital interfaces, PSTN, and VoIP, fundamental knowledge of converged voice and data networks, and the ability to configu... [Read More]

Cisco CIPT1 8.0: Feature and Application Implementation (Certificate)

Course Format: Online
School/Trainer: Skillsoft
Training Center(s)/Venue(s): Nashua, United States
  V

Cisco Unified Communications Manager (CUCM) provides various features and services to support the current needs and demands of both single-site and multisite IP telephony environments. Today, users are mobile: working from homes, in the office, in airport lounges, or while traveling. To communicate efficiently with others, it is helpful to know their current availability. Can they be reached by phone, by instant messaging (IM), or by e-mail, and are they ready to communicate now? Cisco Unified Communications Solutions offer presence information about the reachability and status of users. CUCM presence, an integrated part of CUCM, allows IP phone users to monitor the status of directory numbers. This course describes how to configure Cisco IP Phone Services and how to implement presence functionality. How CUCM native presence works and how it is configured is also covered.

Target Audience
Anyone wishing to obtain the Cisco Certified Network Professional CCNP Voice designation that validates the skills and knowledge required in order to create a voice solution that is transparent, scalable, and manageable. Established IT professionals with a good understanding of ... [Read More]

Cisco CIPT1 8.0: Implementing Media Resources in Unified Communications Manager (Certificate)

Course Format: Online
School/Trainer: Skillsoft
Training Center(s)/Venue(s): Nashua, United States
  V

Cisco Unified Communications Manager (CUCM) supports various types of media resources. It is important to understand how to configure the software- and hardware-based media resources that CUCM servers provide, and how to implement Cisco hardware-based media resources. This course describes the available hardware- and software-based media resources and how they are configured in CUCM to provide features such as conferencing, transcoding, media termination, and music on hold (MOH). The course also explains how to perform access control to media resources by using Media Resource Groups (MRGs) and Media Resource Group Lists (MRGLs).

Target Audience
Anyone wishing to obtain the Cisco Certified Network Professional CCNP Voice designation that validates the skills and knowledge required in order to create a voice solution that is transparent, scalable, and manageable. Established IT professionals with a good understanding of networking and Cisco technology, the basics of digital interfaces, PSTN, and VoIP, fundamental knowledge of converged voice and data networks, and the ability to configure Cisco IOS gateways with traditional and VoIP call legs. Candidates who have ... [Read More]

Cisco CIPT1 8.0: Implementing Call Coverage (Certificate)

Course Format: Online
School/Trainer: Skillsoft
Training Center(s)/Venue(s): Nashua, United States
  V

Many businesses have sales or service support departments that work as groups to process inbound calls from customers. These businesses typically need several phone lines and a method to make the lines work together so that if one representative is busy or unavailable, the call will rotate to other members of the group until it is answered or forwarded to an auto-attendant or voicemail. Hunt groups are the mechanisms that help these businesses manage inbound calls. A hunt group is a group of telephone lines that are associated with a common number. When a call comes in to the number that is associated with the hunt group, the call cycles through the group until an available line is found. This process is known as hunting. This course describes how to implement hunt groups and how to enable other call-coverage features such as Call Forward, shared lines, and Call Pickup.

Target Audience
Anyone wishing to obtain the Cisco Certified Network Professional CCNP Voice designation that validates the skills and knowledge required in order to create a voice solution that is transparent, scalable, and manageable. Established IT professionals with a good understanding of ne... [Read More]

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