ISO Training Courses and Workshops

Schools providing training courses, certificates, diplomas or degree programs of International Standards Organization




Total 401 training courses and degree programs available around the world.

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ISO 9001:2008 Series QMS Internal Auditor

Course Format: Classroom
School/Trainer: PT Neville-Clarke Indonesia
Training Center(s)/Venue(s): Batam, Jakarta, Medan, Surabaya, Indonesia
  V

Audit merupakan kegiatan yang penting untuk kemajuan dan peningkatan kinerja organisasi. Dari hasil audit yang baik, manajemen dapat mengetahui kondisi proses-proses di organisasi sehingga dapat segera melakukan perbaikan-perbaikan dan lebih daripada itu, melakukan peningkatan dan pengembangan secara terus-menerus.

Tujuan Pelatihan
Pelatihan ini dirancang untuk memberikan pemahaman menyeluruh dan keterampilan teknis untuk menjadi auditor, khususnya auditor sistem manajemen mutu, dalam organisasi. Pelatihan memenuhi persyaratan kompetensi internal auditor ISO 9000, berdasarkan ISO 19011 �Panduan untuk Sistem Manajemen Mutu dan/atau lingkungan.

Peserta akan dibekali dengan konsep, keterampilan, dan teknik audit sistem manajemen mengacu pada Standar Sistem Manajemen Mutu ISO 9000 disertai pemahaman persyaratannya dari sudut pandang seorang auditor.

Program pelatihan disusun secara interaktif mencakup latihan kelompok dan studi kasus untuk memaksimumkan sistem belajar mengajar.

*Dilengkapi dengan satu hari role play Simulasi Audit, peserta akan melakukan kegiatan audit secara aktual, dari persiapan, pelaksanaan, hingga pelaporan audit secara ef... [Read More]

ISO 9001:2008 Series QMS - A Continual Quality Management System Improvement Cycle

Course Format: Classroom
School/Trainer: PT Neville-Clarke Indonesia
Training Center(s)/Venue(s): Batam, Jakarta, Medan, Surabaya, Indonesia
  V

Tujuan Pelatihan
Modul pelatihan ini adalah modul pertama dalam rangkaian pelatihan Sistem Manajemen Mutu. Pelatihan ditujukan untuk karyawan perusahaan yang akan dan sudah menerapkan Sistem Manajemen Mutu ISO 9001:2008.

Dalam pelatihan ini, Pengajar memberikan penjelasan lengkap dan mendalam mengenai Sistem Manajemen Mutu ISO 9001:2008 dan masing-masing persyaratannya, serta langkah-langkah penerapan untuk sertifikasi di organisasi.

Peserta akan memahami bahwa ISO 9001:2008 adalah tentang bagaimana setiap proses dalam organisasi senantiasa meningkatkan kinerja proses secara terus menerus demi tercapainya visi perusahaan dengan memastikan kesesuaian implementasi dengan persyaratan ISO 9001:2008 sebagai landasannya.

Target Peserta
Staff, Supervisor, maupun Manager agar dapat memahami dengan baik mengenai Sistem Manajemen Mutu ISO 9001:2008 dan penerapannya dalam organisasi.

Program Pelatihan
�Pemahaman Sistem Manajemen Mutu ISO 9000:2008 & Perubahannya
�Perbandingan Persyaratan Sistem Manajemen Mutu seri ISO 9000 versi 2000 dengan versi 2008, melengkapi :
�Scope
�Normative Reference
�Terms & Conditions
�Qua... [Read More]

ISO 9001:2008 Quality Management System in Education Organization Workshop

Course Format: Classroom
School/Trainer: PT Neville-Clarke Indonesia
Training Center(s)/Venue(s): Batam, Jakarta, Medan, Surabaya, Indonesia
  V

Tujuan Pelatihan
Modul pelatihan ini adalah modul pertama dalam rangkaian pelatihan Sistem Manajemen Mutu untuk aplikasi di dunia pendidikan. Pelatihan ditujukan untuk organisasi pendidikan yang akan dan sudah menerapkan Sistem Manajemen Mutu ISO 9001:2008.

Dalam pelatihan ini, Pengajar memberikan penjelasan lengkap dan mendalam mengenai Sistem Manajemen Mutu ISO 9001:2008 dan masing-masing persyaratannya, serta langkah-langkah penerapan di dunia pendidikan untuk sertifikasi.

Penjelasan akan mengacu pada panduan International Workshop Agreement (IWA)-2 : 2007

Target Peserta
Staff, dosen, guru maupun pejabat di lembaga pendidikan agar dapat memahami dengan baik mengenai Sistem Manajemen Mutu ISO 9001:2008 dan penerapannya dalam organisasi.

ISO 22000:2005 Internal Auditor

Course Format: Classroom
School/Trainer: PT Neville-Clarke Indonesia
Training Center(s)/Venue(s): Batam, Jakarta, Medan, Surabaya, Indonesia
  V

Setelah membuat dan mengimplementasikan sistem Manajemen ISO 22000:2005 atau sistem HACCP, sebagai organisasi yang selalu ingin memastikan bahwa system manajemen yang sedang berjalan tetap terpelihara dengan baik, perlu melakukan peran audit yang sistematis, terencana dan independen.

Keberhasilan dalam pelaksanaan audit tidak lepas dari sistem yang dimiliki, pemahaman sumber daya tentang poin-poin yang akan diaudit, dan ketrampilan dari auditor.

Tujuan Pelatihan
Fokus dari pelatihan Audit ISO 22000/HACCP adalah pencapaian kebijakan praktis untuk perbaikan terus-menerus, penerapan GMP dan keselamatan makanan melalui pencapaian tujuan, sasaran dan program pengembangan yang telah ditentukan.

Anda akan mempejari bagaimana membuat perencanaan, pelaksanaan dan pelaporan audit. Pelatihan ini melengkapi Anda dengan keterampilan untuk memimpin tim audit, melakukan opening dan closing meeting, pengumpulan bukti audit, analisa dan presentasi temuan audit.

Target Peserta
Training Pelatihan ini dirancang untuk setiap pihak yang terkait dalam dalam bisnis manufaktur yang terkait dengan bahan makanan atau minuman, mencakup personel F&B, pengembangan pan... [Read More]

ISO 14000:2004 Series EMS Concept and Implementation

Course Format: Classroom
School/Trainer: PT Neville-Clarke Indonesia
Training Center(s)/Venue(s): Batam, Jakarta, Medan, Surabaya, Indonesia
  V

Seiring dengan meningkatnya kesadaran masyarakat akan pentingnya menjaga kelestarian lingkungan, makin banyak organisasi berupaya untuk merealisasikan komitmen di bidang pengendalian lingkungan. Untuk itu, standar ISO 14001 menjadi pedoman bagi banyak organisasi untuk mengarahkan kepedulian lingkungan melalui alokasi sumber daya dan evaluasi kegiatan, produk, serta jasa yang berdampak pada lingkungan.

Tujuan Pelatihan
Pelatihan ini dirancang untuk memberikan pemahaman mengenai pengelolaan lingkungan sebagai salah satu aspek komitmen bisnis.

Dalam pelatihan ini, kita akan mempelajari prinsip dasar pengelolaan lingkungan dan bagaimana pengawasan dan perbaikan terus-menerus dalam rangka model Sistem Manajemen Lingkungan ISO 14000 versi 2004.

Target Peserta
Pelatihan dirancang untuk para staf yang bertanggung jawab dalam pengembangan strategi terhadap manajemen lingkungan atau dalam penerapan sistem dan proses pengembangannya. Dalam hal ini, mencakup Business Manager, Purchasing Manager, Quality Manager, Environmental Engineer, Technical Specialist, Works / Maintenance Manager.

Program Pelatihan
- Pengantar Manajemen Lingkungan
- Ag... [Read More]

ISO 14000 : 2004 Series EMS Internal Auditor

Course Format: Classroom
School/Trainer: PT Neville-Clarke Indonesia
Training Center(s)/Venue(s): Batam, Jakarta, Medan, Surabaya, Indonesia
  V

Tujuan Pelatihan
Fokus Audit internal Sistem Manajemen Lingkungan adalah pencapaian praktis peningkatan kebijakan untuk peningkatan terus-menerus dan pencegahan pencemaran dengan mencapai tujuan yang ditetapkan perusahaan dan program peningkatan.

Program dirancang untuk melengkapi peserta dengan pengetahuan dan keterampilan praktis yang diperlukan peserta sebagai anggotan tim audit sistem manajemen lingkungan.

Audit berdasarkan prosedur yang berpedoman pada ISO 19011.

Target Peserta
Pelatihan dirancang untuk staf perusahaan yang bertanggung jawab untuk melakukan audit sistem manajemen lingkungan.

Juga direkomendasikan untuk manager yang ingin memaksimalkan mangaat dari umpan balik audit dan siklus perbaikan.

Program Pelatihan
- Pengenalan untuk audit lingkungan
- Penggunaan standar manajemen lingkungan ISO 14001 untuk audit
- Proses audit sistem manajemen lingkungan
- Audit Adequacy
- Tujuan, peranan dan tanggung jawab sistem manajemen lingkungan
- Memulai Audit
- Mendefinisikan tujuan dan ruang lingkup Audit
- Mempersiapkan Audit
- Melakukan Audit
- Perencanaan Audit
- Pengumpulan Dat... [Read More]

ISO 28000:2007 Awareness Training

Course Format: Classroom
School/Trainer: Neville-Clarke (Malaysia) Sdn Bhd
Training Center(s)/Venue(s): Kuala Lumpur, Penang, Johor Bahru, Kuching, Malaysia
  V

Introduction
As part of the Business Community, do you have concerns about threats like terrorism, disgruntled employees or cargo theft affecting the security of your supply chains? Are the conflicting demands of supply chain security regulations and expectations from your clients, industry and government affecting your bottom-lines? A common concern amongst industry is that generally most organisation implement one or more of these supply chain security related schemes but their key grouse is that why should they be forced to adopt more than one, Is there not�. a common approach?

Neville Clarke is pleased to share with you that ISO 28000: 2007 presents the most effective solution in managing supply chain security concerns based on a common integrated security management system approach.

The ISO 28000 is a fairly new International Standard in published 2007. It is a global security management system for the supply chain, suitable for all sizes and types of organisations. It was introduced after demand for a common global security management standard.

Course Content
Introduction to International Supply Chain Security Standards and Program... [Read More]

Risk Management ISO 31000

Course Format: Classroom
School/Trainer: Neville-Clarke (Malaysia) Sdn Bhd
Training Center(s)/Venue(s): Kuala Lumpur, Penang, Johor Bahru, Kuching, Malaysia
  V

Introduction
Risk management is becoming more prominent as businesses of all sizes are subjected to different types and levels of risks that can affect the organisation’s existence due to the ever changing business environment as well as when the organisation takes on new business opportunity. The multiple stakeholders�involvement such as the shareholders, customers, suppliers, governments, society at large, and their different expectations and perceptions adds to the complications to this end.

ISO 31000 was published with the aims of providing a systematic approach for organisation to identify, evaluate, manage and control the associated risks with the business. It contains the principles and guidelines used in risk management.

Objectives
By the end of the course, delegates will be able to :
� Understand the core principles of risk management
� Grasp the method of developing risk management plans which includes the techniques involved
� Develop the Risk Management Plan

Benefits
Participants who have completed this programme are able to: -
� Understand the application of risk management
� Gain i... [Read More]

ISO 9001:2008 Quality Management System

Course Format: Classroom
School/Trainer: Neville-Clarke (Malaysia) Sdn Bhd
Training Center(s)/Venue(s): Kuala Lumpur, Penang, Johor Bahru, Kuching, Malaysia
  V

Introduction
ISO 9001:2008 is the fourth edition of the Quality Management System (QMS) standard that was published by the International Organization for Standardization (ISO) on 15 November 2008. This quality management system standard is recognized and adopted by its 150 odd member countries world wide. The standard is written in a generic, adaptable and non-prescriptive manner, thus making it suitable for all organizations eg manufacturing, services, governmental, as well as non-govermental agencies.

Understanding the ISO 9001:2008 standards is vital to ensure there is correct interpretation and application to one’s organization. Careful planning and execution is required to ensure that the QMS established addresses the needs of the organization and is able to yield results that enhance operational effectiveness and customer satisfaction.

Objectives
This programme aims provide delegates with:
�An understanding of the concepts and requirements of ISO 9001:2008
�The techniques of documentation that is in conformance to the ISO 9001 standard
�Effective implementation “know-how�on how to set-up and maintain the quality management systemRead More]

ISO 9001 Process Based Internal Auditing

Course Format: Classroom
School/Trainer: Neville-Clarke (Malaysia) Sdn Bhd
Training Center(s)/Venue(s): Kuala Lumpur, Penang, Johor Bahru, Kuching, Malaysia
  V

Introduction
Internal auditing is fundamental to all management system standards as it is the means to establish comformity to the standard, as well as verify the suitability and effectiveness of the system. A process-based approach advocates assessment of the inputs, outputs and control within a process, as well as its interactions with other processes, and is especially helpful in identifying weak links between processes and opportunities for continual improvement.

Objectives
The programme aims to provide delegates with:
�A basic understanding of auditing protocols and the audit process based on the ISO 19011 guidelines for quality and
environmental auditing
�The practical knowledge and skills necessary to conduct an internal audit using a process based approach
�The competencies necessary to conduct an audit of an ISO 9001 quality management system.

Benefits
Upon completion of the training, delegates will be able to: -
�Carry out the full cylce of the internal audit that complies to clause 8.2.2 of the ISO 9001 standard
�Add value to their organization by auditing for comformity to the ISO 9001 requirements, assess th... [Read More]

Effective Interpretation of ISO 9001:2008 Quality Management System Requirements

Course Format: Classroom
School/Trainer: Neville-Clarke (Malaysia) Sdn Bhd
Training Center(s)/Venue(s): Kuala Lumpur, Penang, Johor Bahru, Kuching, Malaysia
  V

Introduction
ISO 9001:2008 is the fourth edition of the Quality Management System (QMS) standard that was published by the International Organization for Standardization (ISO) on 15 November 2008. This quality management system standard is recognized and adopted by its 150 odd member countries world wide. The standard is written in a generic, adaptable and non-prescriptive manner, thus making it suitable for all organizations eg manufacturing, services, governmental, as well as non-govermental agencies.

It is vital to interprete the ISO 9001:2008 standards correctly to meet your organization’s requirement in order to reap the benefits of the quality managmenet system and not just having a badge on the wall.

Objectives
This programme aims provide delegates with:
� An understanding on the rational of Quality Management System
� Aware of the ISO 9000 family of standards and its application
� Effective interpretation of ISO 9001:2008 requirements.

Benefits
Upon completion of the training, delegates will :-
� Have an overview of the development, evolution and objectives of the standard
� Have a good und... [Read More]

ISO 22000 Process Based Internal Auditing

Course Format: Classroom
School/Trainer: Neville-Clarke (Malaysia) Sdn Bhd
Training Center(s)/Venue(s): Kuala Lumpur, Penang, Johor Bahru, Kuching, Malaysia
  V

Introduction
This course is one of a series designed for companies wishing to obtain ISO 22000 certification. This course provides delegates with a detailed understanding of the audit requirements specific to ISO 22000, as well as concepts, roles and responsibilities of the internal auditor.

A process-based approach advocates assessment of the inputs, outputs and control within a process, as well as its interactions with other processes, and is especially helpful in identifying weak links between processes and opportunities for continual improvement. It must be said that traceability in the food chain is especially important and understanding of this approach greatly helps to ensure that there are no weak links in the food supply chains.

Objectives
To provide delegates with:
� Basic understanding of auditing protocols and the process based audit
� Practical knowledge and skills necessary to conduct an internal audit using a process based approach
� The necessary competencies to conduct an audit on the ISO 22000 food safety management system.

Benefits
Participants would be able to:-
� Conduct a process bas... [Read More]

ISO 14001 : 2004 Environmental Management System

Course Format: Classroom
School/Trainer: Neville-Clarke (Malaysia) Sdn Bhd
Training Center(s)/Venue(s): Kuala Lumpur, Penang, Johor Bahru, Kuching, Malaysia
  V

Introduction
The growing importance of environmental management is reflected in its inclusion in business agendas as news reports engender awareness, and public concern drives private enterprises to revisit their business practices.

The international standard ISO 14001:2004 Environmental Management System provides an excellent model for creating a practical and effective environmental management system for any type of organisation.

Objectives
This two-day training addresses environmental management as a dimension of business commitment to environment in its broadest sense. It introduces the basic principles of environmental management and the way in which environmental performance can be controlled and continuously improved within the framework of the ISO 14001:2004 Environmental Management System standard.

Benefits
Upon completion of the training, delegates will be able to:
� understand the concepts of environmental management and its importance business operations;
� understand the requirements of ISO 14001:2004 standard through detailed analysis of Environmental Management
System; establish, implement and maintain an I... [Read More]

ISO 14001 Process Based Internal Auditing

Course Format: Classroom
School/Trainer: Neville-Clarke (Malaysia) Sdn Bhd
Training Center(s)/Venue(s): Kuala Lumpur, Penang, Johor Bahru, Kuching, Malaysia
  V

Introduction
The effectiveness of an organisation’s environmental management system (EMS) is measured against the ISO 14001 standard and applicable environmental legislation by means of an audit.

A competently conducted internal audit based on a process approach can help to identify opportunities for improvement and prevention of environmental violations.

Objectives
This programme aims to help delegates:
� the knowledge and practical skills necessary to participate as an effective member of an ISO 14001 Environmental
Management System audit team; and
� an understanding of environmental management system auditing principles and practices necessary to meet the
requirements of ISO 14001:2004.

Benefits
Upon completion of this programme, delegates are able to:
� perform the EMS auditing with the skills and methodology acquired;
� demonstrate the process-based approach in accordance with the Plan-Do-Check-Act model, with focus on continual
improvement and pollution prevention through defined objectives, targets and improvement programmes.

For Whom
This programme is equally suitable fo... [Read More]

ISO 28000 Security Management System

Course Format: Classroom
School/Trainer: Neville-Clarke Philippines, Inc.
Training Center(s)/Venue(s): Manila, Cebu, Davao, Philippines
  V

Overview of Security Management System
Management System Concept
Supply Chain
Supply Chain Security
ISO 28000 Background
Development of ISO 28000
ISO 28000 Series of Standards
Structure of ISO 28000
ISO 28000 Requirements
General requirements
Security management policy
Security risk assessment and planning
Implementation and operation
Checking and corrective action
Management review and continual improvement
Certification
Benefits of certification
The certification process


ISO 9001 : 2008 QMS

Course Format: Classroom
School/Trainer: Neville-Clarke Philippines, Inc.
Training Center(s)/Venue(s): Manila, Cebu, Davao, Philippines
  V

Course Synopsis
Internal auditing is fundamental to all management system standards as it is the means to establish compliance, as well as verify the suitability and effectiveness of the system. A process-based approach advocates assessment of the inputs, outputs and control within a process, as well as its interactions with other processes, and is especially helpful in identifying weak links between processes and opportunities for continual improvement.

This course provides delegates with an understanding of process based auditing, as well as the specifics on how to audit for effectiveness and compliance to the requirements of the ISO 9001 Quality Management System standard.

Learning Objectives
By the end of the two-day training students are expected to have learned the knowledge and skills on the following objectives:

The responsibilities of an internal auditor and the role of the internal audit in the maintenance & improvement of management systems;
Plan, Do, Check, Act (PDCA) Cycle and the Model of a Process-Based ISO 9001:2008 QMS;
Plan and prepare for an internal audit;
Gather objective evidence during an internal audit Read More]

ISO 20000 ITSM

Course Format: Classroom
School/Trainer: Neville-Clarke Philippines, Inc.
Training Center(s)/Venue(s): Manila, Cebu, Davao, Philippines
  V

Course Synopsis
To facilitate the effective operation of the IT Service Operation, a Lifecycle of ITSM Strategy for effectiveness and towards optimization is endeavored to be focused on customer requirements, hinged on effective process controls and interfaces, with a thrust for system development to maturity and continual improvement.

Course Objectives
This training course aims to explain the purpose of managing the strategies and transformational goals to operate as a service provider integrated into the enterprise’s value assessment. This will facilitate the enterprise to extend its customer service capability throughout the IT organization and the service it delivers.

Who Must Attend
A wide audience of IT Service Management staff of internal or external IT Service Providers with an interest in Service Quality management and ISO20000. The combination of ITIL Foundation and the ISO/IEC 20000 Certificate will provide a firm basis for professionals working in an ISO20000 certified organisation. Delegates attending this course should, ideally, have knowledge of the basic principles of IT Service Management prior to attending this course.

Understanding the Requirements of ISO 22000 Food Safety Management System

Course Format: Classroom
School/Trainer: Neville-Clarke Philippines, Inc.
Training Center(s)/Venue(s): Manila, Cebu, Davao, Philippines
  V

Introduction
ISO 22000:2005, Food safety management systems �Requirements for any organization in the food chain, provides a framework of internationally harmonized requirements for the global approach that is needed. The standard has been developed within ISO by experts from the food industry, along with representatives of specialized international organizations and in close cooperation with the Codex Alimentarius Commission, the body jointly established by the United Nations�Food and Agriculture Organization (FAO) and World Health Organization (WHO) to develop food standards.
A major resulting benefit is that ISO 22000 will make it easier for organizations worldwide to implement the Codex HACCP (Hazard Analysis and Critical Control Point) system for food hygiene in a harmonized way, which does not vary with the country or food product concerned.

ISO 22000 can be applied to organizations ranging from feed producers, primary producers through food manufacturers, transport and storage operators and subcontractors to retail and food service outlets - together with inter-related organizations such as producers of equipment, packaging material, cleaning agents... [Read More]

Internal Audit for ISO 22000

Course Format: Classroom
School/Trainer: Neville-Clarke Philippines, Inc.
Training Center(s)/Venue(s): Manila, Cebu, Davao, Philippines
  V

Introduction
ISO 22000:2005, Food safety management systems �Requirements for any organization in the food chain, provides a framework of internationally harmonized requirements for the global approach that is needed. The standard has been developed within ISO by experts from the food industry, along with representatives of specialized international organizations and in close cooperation with the Codex Alimentarius Commission, the body jointly established by the United Nations�Food and Agriculture Organization (FAO) and World Health Organization (WHO) to develop food standards.

A major resulting benefit is that ISO 22000 will make it easier for organizations worldwide to implement the Codex HACCP (Hazard Analysis and Critical Control Point) system for food hygiene in a harmonized way, which does not vary with the country or food product concerned.

ISO 22000 can be applied to organizations ranging from feed producers, primary producers through food manufacturers, transport and storage operators and subcontractors to retail and food service outlets - together with inter-related organizations such as producers of equipment, packaging material, cleaning ag... [Read More]

ISO 22000 Food Safety

Course Format: Classroom
School/Trainer: Neville-Clarke Philippines, Inc.
Training Center(s)/Venue(s): Manila, Cebu, Davao, Philippines
  V

Introduction
ISO 22000:2005, Food safety management systems �Requirements for any organization in the food chain, provides a framework of internationally harmonized requirements for the global approach that is needed. The standard has been developed within ISO by experts from the food industry, along with representatives of specialized international organizations and in close cooperation with the Codex Alimentarius Commission, the body jointly established by the United Nations�Food and Agriculture Organization (FAO) and World Health Organization (WHO) to develop food standards.

A major resulting benefit is that ISO 22000 will make it easier for organizations worldwide to implement the Codex HACCP (Hazard Analysis and Critical Control Point) system for food hygiene in a harmonized way, which does not vary with the country or food product concerned.

ISO 22000 can be applied to organizations ranging from feed producers, primary producers through food manufacturers, transport and storage operators and subcontractors to retail and food service outlets - together with inter-related organizations such as producers of equipment, packaging material, cleaning ag... [Read More]

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